Rental Escrow Specialist
Why Capital VacationsAt Capital Vacations we offer access to 90 exclusive club destinations and thousands of partner resorts worldwide Were one of the fastest growing brands in vacation ownership and we reward performance aggressively Mang all W9 and W8 formsSupport processing of 1099 and 1042 formsProvide support to Vendor Master for owner profilesAnalyze information and resolve issues raised by owners in relation to rental paymentsAnalyze information and options by developing spreadsheet reports verifying informationManage the issuance of owners checks and address related queries ensuring timely and accurate payments for owners not processed by AvidPayManage AvidPay stale checks and issuesDevelop and implement procedures by analyzing current processes and recommending changesAddress escalated emails from the contact center Director and SVP and resolving issues efficientlyAnswer questions by researching and interpreting dataProvides support for mergers and acquisitions by reviewing financial informationTracking TINs for the rental checks to eliminate payments without valid TINs