Commercial Service Manager

Snider Fleet Solutions is one of the largest commercial tire dealers and retread service providers in the nation We are committed to excellence and recognize the dedication it takes to do a great job If you take pride in your work and are passionate building teams and long term relationships we want you on our team We go the extra mile in everything that we do Join Our Team as a Commercial Service Manager Snider Fleet Solutions is looking for a dynamic and results driven Commercial Service Manager to provide the daily direction and distribution of work orders to technicians In addition the Commercial Service Manager provides oversight of work performed and ensures that proper safety procedures and processes are followed Excellent interpersonal and leadership skills are vital for this role as positive teamwork is important for business growth We Offer Competitive salary with bonus opportunityComprehensive benefits package including Medical Dental Vision and Employer Paid Life & Short Term Disability401k with company matchPaid Time Off PTO & Paid HolidaysOpportunities for professional development skill growth and career advancementQualifications 3 years of experience as a commercial tire technician5 years of experience assigning commercial service work orders to techniciansProficient in MS Office and the able to learn other software Maddenco AS400 SAP BTN etcCommercial TIA certification strongly preferredForklift Certification or ability to obtain following employmentValid Drivers License or states equivalent and must be insurable to drive by company standardsKey Responsibilities Receive create assign and monitor all service work orders to techniciansManage productivity of technicians with a focus on monthly revenue goalsProvide ongoing training and skill development opportunities for technicians to enhance performance and stay current with industry standardsStep in to assist with work orders and technician tasks as needed especially during periods of high demand or staffing shortagesAssist branch manager with maintaining up to date employee administrative filesProvide sales staff support with service quotes product look ups and any customer concernsOversee customer scheduled fleet work scrap tire analysis and other customer needsAssist with warehouse duties inventory loadunload barcoding scan billing etcConduct daily inspection of warehouse service bays trucks and equipment in order to ensure safety compliance cleanliness and organizationEnsure proper branch opening and closing procedures are being followedSkills and Abilities Exemplary leadership organizational and time management skillsSuperior customer service and communication skills both written and verbal Ability to multi task work effectively under pressure and time constraintsDemonstrate strong analytical thinking and business insightReliable and dependable with self initiativeWhy Join Us We value motivated individuals and are open to training the right candidate who demonstrates the skills drive and commitment to succeed If youre ready to grow your career in a supportive and dynamic environment wed love to hear from you Snider Fleet Solutions is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to the individuals race color sex national origin religion age disability genetic information status as a military veteran or any other characteristic protected by applicable law