Zoho One Administrator
CuraLinc Healthcare is seeking a Zoho One Administrator to optimize our business operations using the Zoho One platform. In this pivotal role, you will lead the design, planning, and implementation of Zoho modules and workflows, driving tangible improvements in our organizational efficiency. Your key responsibilities will involve collaborating with stakeholders to discern business needs, planning the development of new modules and workflows, implementing enhancements, and conducting comprehensive training sessions. We are seeking an individual with a blend of robust business acumen, strong communication skills, and technical prowess to excel in this dynamic role. If you’re passionate about leveraging technology to revolutionize healthcare solutions, we encourage you to apply. CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of the world’s best employers and millions of their employees throughout their mental health care journey.
CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that “a chain is only as strong as its weakest link” and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character.
We strive to provide all selected applicants with a smooth recruitment experience. Therefore, we ask that you complete an application for employment via curalinc.com/careers or this posting’s easy apply. If you are selected for a position with CuraLinc, we will not ask for personal or financial information via email. Should you have any questions or concerns, please contact us via HR@curalinc.com.
Primary Responsibilities
- Collaborating with Stakeholders to Design and Implement Business Processes in Zoho
- Managing Projects by Providing Estimates, Updates, and Stakeholder Communication
- Configuring Native Zoho Modules and Customizing Creator App Modules
- Participating in Configuration Versus Customization Decisions
- Evaluating Existing Zoho Processes and Modules, Recommending Areas for Improvement
- Ensuring Optimal Performance of the Zoho Platform
- Managing Zoho Roles, Profiles, Sharing Rules, Workflows and Groups
- Building Custom Reports and Dashboards
- Providing End-User Training and Support
- Performing Maintenance Tasks, Including Diagnostic Tests, Data Sanitization and Backups
- Documenting Processes, Including Error Reports and Release Notes
Required/Minimum Qualifications
- A Bachelor’s Degree in Computer Science or 5+ Years of Related Experience
- 3 – 5 Years of Experience as a CRM Administrator (Zoho One Preferred)
- 3 – 5 Years of Project Management Experience
- Experience in CRM Customization Programming (Deluge Language Preferred)
- Expert Knowledge of CRM Customization (Zoho Creator Preferred)
- Knowledge of API Integration Principals
- Experience in Performing CRM Upgrades, Managing Profiles, Allocating Roles and Managing Access (Zoho One Preferred)
- Ability to Provide Training and End-User Support
CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of employers and millions of their employees throughout their mental health care journey.
CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.