Residential Concierge (Part-Time)

SOME So Others Might Eat provides material aid and comfort to our vulnerable neighbors in the District of Columbia helping them to break the cycle of poverty and homelessness through programs and services that save lives improve lives and help to transform the lives of individuals and families their communities and the systems and structures that affect them We meet immediate needs with food clothing and healthcare and offer the tools one needs to live with hope dignity and greater independence Important Notice This is a temporary part time grant funded position The assignment is scheduled to end on December 31 2026 Compensation We offer our employees a competitive compensation and benefits package that reflects our organizational culture mission and core values The hourly range for this position is 2500 per hour Position Description The Residential Concierge serves as the first point of contact for residents visitors and staff at Roberts Residences This part time front desk role is essential to fostering a welcoming and safe environment while supporting the daily operations of the residence The Residential Concierge ensures that all guests and residents are greeted with professionalism and warmth while also managing a variety of administrative and security related tasks Required High school diploma or GED required Additional coursework or certification in customer service administrative support or hospitality is a plus Preferred Prior experience in a receptionist front desk or customer service role is preferred Required LicenseCertification NA Schedule Monday Thursday 800 am 200 pm; Friday 800 am 1200 pm with 30 minutes working lunch OR Monday Thursday 800 am to 230 pm Fridays from 900 am to 100 pm w regular lunch break 29 hours per week Expected Contributions Administrative Communication & Information Support Assist with administrative duties including data entry filing incident reporting visitor logs and supply inventoryReceive log and distribute mail and packages for residents and staff in a timely and secure mannerManage incoming phone calls take messages and route calls or information to the appropriate staff membersOffer general information about the housing program and available community resources as neededEnsure proper sign in and sign out procedures for all visitors; maintain security and awareness of who is in the buildingGreet and assist residents guests and staff in a professional courteous and welcoming manner at all timesKeep the reception area organized clean and inviting to reflect the professionalism of the residencePromote a welcoming and respectful environment that aligns with the mission and values of the organizationNotify appropriate staff of any building maintenance issues safety concerns or suspicious activityRespond appropriately in case of emergencies and follow established procedures to ensure resident and building safetyKnowledge Skills & Abilities Welcome and assist residents guests and staff with professionalism and courtesy creating a positive first impressionAnswer incoming calls relay messages and direct calls to the appropriate personnel in a timely mannerMonitor and manage building access; ensure all visitors follow sign insign out protocolsProvide accurate information about the housing program services and available community resourcesMaintain a clean organized and inviting front desk and lobby areaPromptly report any maintenance concerns safety issues or unusual activity to the appropriate staffReceive log and distribute incoming mail and packages to residents and staffAssist with general administrative duties including filing incident logging and basic data entry tasksBasic computer proficiency including familiarity with Microsoft Office Word Excel OutlookStrong attention to detail and ability to maintain accurate recordsStrong interpersonal skills with a professional and welcoming demeanorExcellent verbal and written communication abilitiesAbility to interact respectfully with residents visitors and staff from diverse backgroundsAbility to maintain confidentiality and uphold professional boundariesAbility to manage multiple tasks efficiently in a fast paced environmentReports to Program Manager Large Site Position Designation This position is designated as Safety Sensitive You may be subject to drug testing before or during your employment with SOME In this position you may be disqualified from employment based on the presence of marijuana in test results even if you possess a medical card authorizing the use of medical marijuana Physical Demands Must be able to lift to 20 pounds Requires looking at a computer screen for several hours a day May be required to sit for long periods Must be able to travel to events and meetings off site To Apply Go to our career page at httpswwwsomeorgcareersopen opportunities click on the search icon to locate this position Follow the instructions to complete your online application profile to be considered No phone calls please SOME Inc is a proactive equal opportunity employer We ensure that all qualified applicants are considered for employment without discrimination based on race color religion sex national origin disability or protected veteran status SOME Inc is deeply committed to ensuring the job application process is accessible to all users If you require assistance or have any concerns about the accessibility of our website or the application process please feel free to contact us at onlineaccommodationssomeorg This contact information is specifically for accommodation requests and does not pertain to application status inquiries To read our EEO Policy Statement please click here To view our notices to employees and applicants for employment click on their corresponding links EEOC Know Your Rights Notice and E Verify Program Notice