Correspondence Associate
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Application Process
Please watch our video here that walks you through each step of the application process.
This position is located at
109 E. Jones Street
Raleigh, NC 27601
Primary Purpose of Position
The primary purpose of this position is to provide access to the public records of the state to researchers. Â In the context of the section’s mandate to preserve and provide access to the documentary heritage of the state, this position assists the correspondence sub-unit with the work of providing public records requests and copy orders by mail, fax, e-mail, or the online correspondence portal.
Key Responsibilities include but are not limited to
- Make accurate photocopies or scans of the records and send to the recipients in a timely manner using various types of processes such as mail, email, etc.
- Serve as the back up to the security assistant position and the reference staff when needed.
- Assist the correspondence archivists by utilizing indexed and abstracted records to complete remote research requests.
- Pull original records from the archival stacks when requested.
- Shelve original records in the archival stacks and books in the Search Room library.
- Assist with locating, scanning and printing records and labels for rotating exhibits in the Search Room Display case.
Position/Physical Requirements
- Must be able to work a Tuesday – Saturday weekly schedule.
- Must be able to lift at least 40 pounds and unpack, shelve, and shift large quantities of archival materials with or without reasonable accommodation.Â
- Must be able to stand for long periods of time.Â
- Must be able to climb stairs.
To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
Management Prefers
- Demonstrated experience using office equipment, including personal computers, copiers, and scanners.
- Demonstrated proficiency with Microsoft Office or comparable software program.
- Demonstrated experience working in an archives, library, or special collections environment.
- Demonstrated experience dealing courteously with the general public, in a variety of situations.
- Demonstrated knowledge of NC History, its people, and places.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See of oshr.nc.gov/experience-guide for details.
High school or General Educational Development (GED) diplomaÂ
ANDÂ
one year of administrative experience;Â
ORÂ
an equivalent combination of education and experience.
Section/Unit Description The Public Services Unit of the Collection Services Section is responsible for reference services to historians, scholars, state and local officials, lawyers, land surveyors, genealogists and the general public who have need to consult the public records, private manuscripts, maps, and special collections in the official custody of the State Archives of North Carolina. These services are provided through personal consultation, telephone, online and mail inquiries with copy and certification services provided as mandated by North Carolina General Statutes Â
- 121-5 and Â
- 132-9.
Division Description
The Division of Archives and Records is the division responsible for preserving and making available the documentary heritage of the state. Under the direction of NCGS Â
- 121, the division is mandated to “collect, preserve, and administer” both public records and “private and unofficial historical records and other documentary materials relating to the history of North Carolina.”
Agency Description
The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state’s natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. Â We encourage you to apply to become a part of our team!
The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.
We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. Â DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.
Application Process
Please watch our video here that walks you through each step of the application process.Â
Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.  “See Resume” or “See Attachment” will NOT be accepted.Â
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Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the “Work Experience” section of the application, to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
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Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Â Upon the closing date, applications are “Under Review” and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks. Â
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Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Â Transcripts, and degree evaluations may be uploaded with your application. Â If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.
Veteran’s and National Guard Preference
Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.Â
Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
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Employment Eligibility It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment.  We participate in E-Verify (Employment Eligibility Verification System).
Sign On Bonus Eligibility
To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act.
NEOGOV Technical Assistance
If you are having technical issues logging into your account or applying for a position, please review the Get Help/FAQ’s information on the website. If you are still experiencing technical issues with your application, please call the NEOGOV Help Line at 855-524-5627.
CONTACT INFORMATION
N.C. Department of Natural and Cultural Resources
Division of Human Resources
Melissa Riley
109 E. Jones Street
Raleigh, NC 27601
Phone: Â 919-814-6670
employment@dncr.nc.gov