Product Support Engineer

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STERIS Page
United States
  • Healthcare
  • Seasonal
  • Applications have closed

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Sourcing Engineer supports the strategic initiative of sourcing product that is requested by our product management teams but does not fit into our internal new product development plans. This position serves as the technical expert of the devices and is responsible for documentation to meet STERIS third party product introduction (sourcing) processes. The Sourcing Engineer also supports cross-functional teams on multiple NPD sourcing and change control projects that may include the following: business continuity, value improvement, line extensions, new products, and acquisitions.

++This position is located onsite in Mentor Ohio Headquarters (Hybrid-3 days onsite is required).++

Duties

  • Serves as the technical expert for the business to both external (suppliers) and internal customers, including cross-functional team members.
  • Works with clinicians and product managers to verify established product requirements.
  • Interprets and evaluates reports and data provided by suppliers to ensure product meets the requirements.
  • Works with cross–functional team members involved in product definition and requirements including areas of regulatory, quality, marketing, and clinical.
  • Ensures the “Introduction of Third-Party Products” and “Change Control Project” processes are followed. Improves these processes where necessary.
  • Works with the Sourcing Project Engineer and cross-functional team to create project schedule. Understands own dependencies on schedule and works to proactively mitigate risks and create contingency plans for own work. May be required to monitor CFT schedule.
  • Works directly with the Sourcing Project Engineer and Sourcing Specialist to find new opportunities, maintain established relationships, and communicate both technical and business-related needs to suppliers.
  • May provide project support with the integration of acquisitions.

Required Experience

  • Bachelor’s degree in engineering or a related field
  • 2 years’ experience, 1 in project management, product development, and change control in a medical device or a regulated industry
  • Experience in more than one of the following disciplines a plus: Design and/or Development Engineering, Manufacturing, Regulatory, Quality
  • Strong project management and technical skills required.
  • Must communicate effectively verbally and in writing.
  • Strong interpersonal skills
  • Ability to focus on priority tasks, learn new things quickly, and deliver creative and simple solutions to complex and challenging opportunities.
  • Must have a strong commitment to quality.
  • Must be able to manage multiple projects concurrently, while satisfying changing customer (internal and external) needs and priorities.
  • Excellent written, oral and presentation skills. Must be able to present project updates to technical and non-technical audiences (project meetings, Sr. Leadership meetings, etc.)
  • Strong planning and organization skills.
  • Requires knowledge of regulatory environment (Good Manufacturing Practices (GMP) and applicable Quality System Standards).
  • Ability to effectively handle conflict through proactive action, and direct and timely communication.
  • Strong attention to detail, follow-through, and experience to check behind the scenes to ensure surprises are minimized.
  • Sets the standard for timeliness, work ethic, and personal integrity.
  • PC literate; Microsoft Project is a plus.

What STERIS Offers.

The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid time off, holidays, matching 401(k), annual merit, and incentive plans. Join us and help write our next chapter.

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STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

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