Team Lead, Shipping & Receiving

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Responsible for the direction and flow of repair orders through assigned work centers to meet defined delivery dates. Responsible for receiving, shipping, and general handling of medical instruments, component parts, and miscellaneous items into and from the repair facility. Utilize Oracle software used for data entry and order management. Interface with other departments, offsite labs, and customers via email to assist with shipping, receiving, and tracking of packages. Understand and carry out all duties.

What You’ll Do as a Team Lead, Shipping & Receiving

• Direct the flow of work to meet departmental efficiency goals
• Assess team members’ skills to determine training requirements.
• Trains new employees or existing employees on shipping procedures.
• Work independently as well as collectively with team members.
• Adjust processes among duties to improve efficiencies and meet Customer expectations.
• Must be able to perform functions of Shipping and Receiving Coordinator II and fill in when necessary.
• Unloads and inspects shipments received for accuracy and potential damage.
• Test devices for contamination following WI-SHIP-01 procedure.
• Performs the disinfection process for the medical instruments, component parts and miscellaneous items into and from the repair facility.
• Acts as a liaison and communicates problems, discrepancies, etc., with supervisor, technicians, Contracts and Customer Care.
• Timely entry into Oracle systems related to Customer/STERIS asset inventory which may require verification of cycle count, pricing, address accuracy, item numbers, PO#, ship date requests, freight terms and contracts.
• Routes medical instruments, component parts and miscellaneous items to proper repair location or final destination.
• Leads and oversees the full cycle shipping tasks including but not limited to; Processing orders (including loaners/demos), RMAs, obtaining and retaining all back up documentation and approvals, respond to inquiries regarding the status of orders and delivery/tracking, preparing freight bills, packing lists, commercial invoices, and other documentation required for domestic and international orders, packs and secures outgoing medical instruments, component parts, and miscellaneous items for shipment through courier. See WI-SHIP-01 for Quality Document.

The Experience, Skills and Abilities Needed

• 3 years exclusively in Shipping & Receiving
• 2 years Oracle Data Entry experience
• Knowledge of MS office applications including Word, Excel
• Troubleshooting — Determining causes of errors and deciding what to do about it.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Good hand/eye coordination (manual dexterity)
• Strong attention to detail
• Ability to work independently and be a self-starter in a field-based environment
• Displays positive attitude and confidence
• Participating in a Team — Participates in a team to some level/degree, works mostly as an individual contributor
• Driving Results – Is aware of his/her developing progress toward Personal Productivity
• Managing Work – Uses time effectively and allocates time to complete own work. Stays Focused — prevents irrelevant issues or distractions from interfering with own work completion; follows up promptly on
• Willing to work overtime and hours outside normal business hours as needed, based on Customer needs.
• Communication – Communicates requests for information, appropriately to team. Is receptive to ideas or suggestions from others
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add and subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.