Repair Coordinator

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STERIS Page
United States
  • Construction
  • FlexTime
  • Seasonal
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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

STERIS – Instrument Management Services

STERIS Instrument Management Services was founded with the goal of being the world’s most innovative surgical instrument and device repair provider. We offer fast turn times, competitive pricing, and a commitment to help Customers avoid expensive instrument replacement through effective maintenance and proper handling. Our service and clinical teams serve more than 4,000 healthcare facilities across the United States and Canada. Our Customers rely on our process-centered approach of applied engineering, precision machining, and repair procedures to service even the most current and complex of surgical devices. We approach surgical instrument maintenance with multiple innovative methods while offering surgical instrument replacement and care products.

The Role: Repair Coordinator – Birmingham, AL.

As a Repair Coordinator, you will play a key role in ensuring day to day operations run smoothly within our repairs department! You will partner with our Device Repair management team to ensure all orders are being processed efficiently, correctly and at the level of quality our Customers desire. This role is located at our Instrument Management Services facility in Birmingham, AL. At this state of the art facility we repair and restore various medical tools, devices, and equipment. As a Repair Coordinator, you will work specifically with our Endoscope Repair Team.

Your day to day will consist of, but not limited to:

  • Entering and correcting repair data/information in our internal Oracle Database System, and other software when needed.
  • Maintaining a database of historical information and knowledge to assist in expediting and routing specific types of repairs.
  • Notifying and working with department managers/leaders of issues during daily reviews of repair statuses.
  • Responding to billing and invoice inquires from Customers and internal stakeholders as needed.
  • Providing additional administrative/clerical assistance when and where needed.
  • Maintaining accurate and up to date documents, files, and other information pertaining to the status of multiple repairs.
  • Completing additional daily/weekly/monthly task as assigned.
  • Working in full awareness and conform to company operating standard, goals, and objectives.

What skills, experience, and abilities will make you successful in this role?

  • High School Diploma / GED required

  • Minimum 2 years of relevant work experience, preferably within customer/client services.

  • Experience and ability to multitask or shift priorities as needed to best support business operations.

  • Ability and willingness to learn, develop and take on new challenges and projects for the better of the role, team, and company.

  • Experience working in the Medical Device industry – Preferred

  • Experience working in a fast paced environment.

  • Experience working within ERP systems, Oracle or SAP preferred.

  • Proficiency in all things Microsoft Office (Word, Excel, OneNote, Outlook)

  • Ability to communicate effectively to a variety of audiences both internally and externally.

  • Strong attention to detail, accuracy and time efficiency.

  • Ability and willingness to work overtime hours as needed.

Want to learn more about STERIS IMS?

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  • What does STERIS IMS actually do?: What We Do | STERIS IMS
  • What kind of instruments, tools and equipment do we work on? Surgical Instrument Repair | STERIS IMS
  • Explore our website!: STERIS IMS Homepage

What are our STERIS Benefits?

At Steris, we invest in our employees and their families! Here is just a brief overview of what we offer:

  • Market competitive salaries, with Bi-Weekly pay.
  • Corporate Bonus Incentives
  • Excellent healthcare, dental, and vision benefits with low deductibles/premiums
  • Long/Short term disability coverage
  • Parental Leave
  • Extensive Paid Time Off policy and added Holidays.
  • 401(k) with a company match
  • Additional add-on benefits/discounts for programs such as Pet Insurance
  • Continued training and educations programs
  • Excellent opportunities for advancement in a stable long-term career

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

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