Customer Support Scheduler

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CareStream Advisory Group
  • Services
  • FullTime
  • Seasonal
  • Applications have closed

CareStream Advisory Group’s mission is to help healthcare professionals find rewarding opportunities that align with their care philosophy. We are not a staffing firm or agency. CareStream does not hire for these positions—we identify and validate them from healthcare employers directly.

Employer Industry: Intralogistics Manufacturing

Why Consider This Job Opportunity

  • Salary range of $80,000.00 – $100,000.00 annually
  • Performance-based bonus eligibility through the Target Agreement Plan
  • Comprehensive benefits package, including 100% coverage of medical and dental premiums for employees and their dependents
  • Generous paid time off and company holidays to support work-life balance
  • Opportunities for growth and professional development within a collaborative work environment
  • A supportive company culture where employees are valued as part of the “family”

What To Expect (Job Responsibilities)

  • Maintain and manage the resource calendar for field service and installation teams
  • Coordinate and schedule field service activities, optimizing technician assignments based on skills and workload
  • Track and monitor Service Level Agreement (SLA) performance, ensuring timely customer request responses
  • Generate utilization and activity reports to support management decision-making
  • Act as the point of contact for internal teams regarding schedule adjustments and resource allocation

What Is Required (Qualifications)

  • Bachelor’s degree in Business Administration, Logistics, or a related field preferred
  • 2+ years of experience in field service coordination or customer support operations in a technical or industrial environment
  • Strong organizational and multitasking skills with attention to detail
  • Excellent communication and interpersonal skills for effective team coordination
  • Proficiency in Microsoft Office Suite and scheduling/resource management tools

How To Stand Out (Preferred Qualifications)

  • Experience with CRM or ERP systems is a plus
  • Understanding of intralogistics or industrial automation

Intralogistics #CustomerSupport #CareerOpportunity #CompetitivePay #EmployeeBenefits

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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