Bilingual Assistant Manager – Silverbrook

Property Silverbrook Apartment Homes Address 15403 E 1st Ave Aurora CO 80011 Property Size 165 units Employment Duration Regular Full time Salary 24hour housing discount benefits bonus TI Communities is a leading property management company dedicated to creating exceptional living experiences for our residents We specialize in managing workforce housing and our mission is to provide our residents with top quality service comfort and convenience We strive to create vibrant inclusive communities where our residents can thrive and enjoy a high standard of living As an Assistant Manager you will play a crucial role in upholding our mission You will be part of a dynamic team that strives for excellence We value innovation professionalism and a strong commitment to resident satisfaction WHO WE ARE Ever evolving we are fanatically passionate pioneers in our field Our team is diverse dynamic and impactful Together we work hard collaborate and brainstorm to improve lives and strengthen communities We treat each other as family and are proud of our work in the world WHAT WE OFFER Competitive pay renewal bonusHousing discountMedical Dental and Vision insurance401k Match3 weeks paid time offCompany paid holidaysTeam referral bonusesGood work life balanceOpportunity for growthCreate an autonomous engaging and rewarding environment where you will be valuedReward and recognize your achievements and contributionsHOW YOU WILL IMPACT TI COMMUNITIES Assist the Property Manager in all aspects of property management including apartment occupancy leasing rent collection resident enrichment and customer serviceContribute to marketing and leasing efforts to attract prospective residentsConduct property tours highlighting the unique features and benefits of our communitiesAssist in the screening and selection process of prospective residentsEnsure accurate and up to date records of apartment availability and occupancy ratesManage the leasing process including the preparation and execution of lease agreementsProvide exceptional customer service to prospective and current residentsAddress inquiries and concerns promptly and professionallyTimely collection of rent payments from residents and maintenance of accurate recordsFile evictions when necessaryCollaborate with the Property Manager and the Impact Team to organize and coordinate community events and activitiesFoster positive relationships with residents and address their concerns effectivelyCoordinate maintenance requests and ensure prompt resolutionStay informed about industry trends and best practices to continuously improve service deliveryWHAT YOU NEED TO SUCCEED Previous experience in property management or customer service is strongly desiredStrong interpersonal and communication skills with the ability to build rapport with diverse individualsExcellent organizational and time management abilities to handle multiple tasks effectivelyProficiency in property management software and Microsoft Office suiteKnowledge of Fair Housing regulations and leasing practices is an advantageFlexibility to work evenings and weekends as requiredOUR CORE VALUES Instill HopeExpect ExcellenceInspire ServiceEmbody IntegrityExude Joyrp TI Communities is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees