Medical Assistant – Rookwood

The Medical Assistant MA at Mayfield Brain & Spine will support neurosurgeons PM&R physicians physician assistants PAs and nurse practitioners NPs by preparing patients and charts for office visits assisting during clinic days managing prescriptions imaging referrals and follow ups This role requires strong attention to detail organizational skills and the ability to work in a fast paced clinical environment EducationExperience High School Diploma required graduate of Medical Assisting program preferredPrior experience as a Medical Assistant preferred not requiredSkills Practical knowledge of neurosurgical procedures and medical office processesProficient in clinical office dutiesDemonstrates excellent customer serviceAbility to manage and prioritize multiple tasks in a fast paced environmentStrong problem solving problem prevention and decision making skillsAbility to convey empathyExcellent oral and written communication skillsAbility to maintain composure and restore calm in a stressful situationUses good judgment and diplomacy when dealing with othersDesire and ability to work in a team environmentAbility to maintain a flexible schedule to accommodate physician office hoursPrimary Responsibilities Provide clinical office support to neurosurgeons nurse practitioners or pain management physiciansEssential Functions Help develop and maintain a corporate culture that supports the mission and values of Mayfield ClinicPrepare the patient chart before the office visit by gathering all test results films and reports and uploading them to the correct section of the chartComply with medical records standards by completing allergy notations problem list and concomitant medications sheet Ensure patient completion of medical historyDemonstrate knowledge and skill in clinic office practice and perform clinical services This includes suturestaple removal dressing changes vital signs injections and operation of EMG equipment if required Interview new patients and verify medical histories before the physicianprovider sees themIf applicable schedule and pre certify outpatient testing Ensure the patient is informed about scheduled tests including the date time place and special instructions