Claims Advocate Associate

Job Description: Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher’s global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you’ll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we’ll build a legacy of trust and triumph in the dynamic world of risk management.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

How you’ll make an impact

• Works under direct supervision of a more senior staff member, to proactively manage the property/casualty claims programs for assigned clients, consults and provides advice to clients as appropriate.

• Develops basic functional knowledge of fundamental concepts, practices, and procedures for the claims practice.

• Applies a range of standard skills within a specific practice area.

• Works within specific limits and authority on assignments that are routine and of low to moderate complexity.

• Works within specific limits and authority to manage claims.

• Input new claims into “FileHandler” and WCAIS (Workers’ Compensation Automated Integrated System)

• Completion of Bureau Documents in WCAIS

• First Report of Injury

• Subsequent Report of Injury

• Wage Statement

• TNCP (Temporary Notice of Compensation Payable)

• Notice of Compensation Payable

• Supplemental Agreement

• Denial

• Establish initial reserves on all cases.

• Set up Recurring Payables.

• Set up direct deposits for injured employees’ as required effective 10/29/25.

• Investigation to make Compensability Determination on all cases.

• Attach documents to individual claim.

• Review of medical documentation to determine relatedness to injury.

• Prepare Claim Summary on cases in excess of $25,000.

• Evaluate cases for Utilization Review.

• Complete UR requests.

• Monitor and respond to WCAIS updates.

• Document file notes with current activity.

• Establish plan of Action on cases.

• Comply with defense counsel requests for file documentation.

• Assist in completion of Self-Insured Renewal Applications.

• Evaluate cases for IME’s (Independent Medical Evaluations)

• Participate in claim Reviews

• Completion of spread sheets for renewing accounts.

• Submission of LIBC-760’s and LIBC-756’s

• Communicate with accounts, physicians, injured employees’, defense counsel

About You Required:

• Bachelor’s degree or commensurate experience.
• Excellent written and verbal communication skills.

Preferred:

• Internship or 1 Year of related experience preferred.

Behaviors:

• Strong knowledge and working ability to use all claims and business related software.

Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program — elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more…

We value inclusion and diversityto review our U.S. Eligibility RequirementsInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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