Internal Communications Advisor
A little about us
Capricorn is one of Australia and New Zealand’s largest and most dynamic Member-owned organisations. Since 1974, we’ve provided our Members with financial and business solutions to make running a business easier. Our flagship Trade Account offers instant credit with over 1600 Preferred Suppliers, simplified monthly expenses, and a generous rewards program.
We have a strong foundation in the automotive and machinery aftermarkets. Our vibrant community includes over 31,000 Members across Australia and New Zealand, from national franchises to your local family workshop. Last year, Capricorn facilitated nearly $4bn in sales with our Preferred Suppliers.
At Capricorn, we’re about more than just products and services. We work hard to ensure that our Members, Suppliers and People feel like they’re part of something bigger – a Community which is connected and supported to make a difference, while having some fun along the way!
Help shape how our people connect, align and move forward — together.
At Capricorn, how we communicate matters. It’s how we bring our strategy to life, support our leaders, and keep our people informed, engaged and connected.
We’re looking for an Internal Communications Advisor who knows how to turn strategy into clear, compelling stories — and who thrives on working closely with leaders to make sure the right messages land, at the right time, in the right way.
About the role
In this role, you’ll lead the development and delivery of Capricorn’s internal communications strategy, ensuring our messages are clear, consistent and aligned with who we are and where we’re going. You’ll partner with Executive and Senior Leaders to embed our corporate strategy across the organisation, supporting a positive and productive work environment for our people across Australia and New Zealand.
You’ll also be a trusted member of the wider Communications & Engagement team, lending your expertise to broader initiatives when needed.
What you’ll bring
You’re a strategic communicator who combines strong judgment with excellent writing skills. You’re comfortable working with senior stakeholders, confident managing competing priorities, and proud of the quality of work you deliver.
You’ll have:
Proven experience developing and delivering successful internal communications strategies
Strong interpersonal, communication and negotiation skills, with the ability to influence and engage a wide range of stakeholders
Demonstrated expertise in strategic communications planning, execution and evaluation
Exceptional writing skills, with the ability to tailor content across multiple channels
Solid project management, planning and organisational capability, with a track record of meeting deadlines
Excellent attention to detail and time management skills
The flexibility to adapt to shifting priorities while maintaining high standards
Experience & qualifications
5–10 years’ experience in an internal communications role
A degree in Public Relations or Journalism, or equivalent experience
A little on life at Capricorn
Joining our community is about more than just a job, so here’s what’s in it for you:
Work flexibility — We’re all unique, and so are the ways in which we work. We have Hybrid (2 days working from home) written into our policy.
Development Opportunities — your success is ours too. We provide training opportunities and development to give you the tools you need to grow.
Paid parental leave — during life’s most important times, we support parents’ leave (for both parents) and their transition back to work.
Get social — our social calendar is full, with a range of different virtual and face-to-face events to keep us connected.
A place you want to be — from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.
A cherry on top — we’ve got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!
Amazing Benefits — Unlock amazing benefits at Capricorn. We offer all staff free gym membership near the office, discounted private health benefits and all inclusive working from home kits to get you started!
Sound like you’d be a good fit?
If you are ready to become part of a growing community and make a real impact, get in touch today.
For further information, support with your application and details on Capricorn, please visit our website at capricorn.coop/careers