Package Concierge

Package Concierge Job Description We are seeking energetic friendly and professional individuals to provide outstanding service for our residents and guests in our luxury residential high rise in Dallas TX The ideal candidate is passionate about providing exceptional hospitality and guest experiences We offer a fun work environment competitive pay and exciting rewards based on performance and accomplishments Availability Full time Part time Position Requirements Excellent verbal and written communication skillsExcellent problem solving skillsTakes pride and ownership in the position and propertyAbility to listen and react quickly to residents and guests requests in a genuine mannerHave at least two year of hospitality experiencePossess amazing interpersonal skills and exceptional guest service abilitiesBe organized proactive productive and self motivated showing a positive attitudeMaintain a neat and professionally well groomed appearanceThink clearly quickly and efficiently and make concise decisions even under pressure Main Responsibilities Greet and direct residents and visitorsAcknowledge all residents visitors and vendors at all timesGreet future residents and create a memorable first impressionCheck in future residents and scan their IDs prior to their scheduled toursAccurately log resident packagesNotify residents when they have a packagePerform package inventory auditsDoor to door Package DeliveryExceed residents and guests expectations by providing anticipatory service and ensuring smooth accommodationsCultivate and retain cohesive relationships with residents guests and the onsite teamProfessional telephone etiquette and message deliveryMonitor lobby and package room and maintain organization and cleanlinessAssist in the scheduling and completion of all amenities requests including residents move ins pet walking dry cleaning pick ups and drop offs grocery and package delivery housekeeping etcAbility to maintain confidentialityWalk the premises to ensure the highest standards are being metPerform all other duties as assigned by onsite managementStratton Amenities is an equal opportunity employer We strongly believe diversity and inclusion is essential to making connections in a culture of service