Real Estate Operations Manager

The Real Estate Operations Manager is responsible for overseeing portfolio compliance and core property level financial operations This includes managing the annual budgeting and reconciliation process; tracking analyzing and reporting operating expenses and capital expenditures at the property level; providing financial oversight and performance monitoring of third party property managers; managing accounts receivable and tenant billback processes; and reviewing prorations related to property disposition settlement statements This role also serves as the primary liaison between the Property Management and Accounting teams maintaining regular communication and coordination across departments The ideal candidate is a hands on team leader with a strong background in people management operational process design and execution They are highly organized detail oriented and comfortable working with data to drive accuracy and accountability while communicating effectively with internal teams tenants and third party managers Essential Job Duties & Responsibilities Lead the monthly review and validation of third party property manager financial reports and trial balances; coordinate information between third party managers and internal accounting team to ensure common understanding of expense drivers and accounting treatmentManage the annual property budgeting and reconciliation processes including receiving reviewing analyzing and approving budgets from third party property managers; validating and preparing internal property expense reconciliations and presenting finalized budgets and reconciliations to Property Managers for review and signoff Assist with other budgeting processes as necessaryOversee the management and timely compliance of various lease requirementsManage CapEx and Leakage reporting process ensuring accurate and timely input into BNLs systems; participate in weekly in person industry meetings to monitor property level spend along with the ongoing review of property leakage for leased and vacant propertiesSupport the review of outstanding Accounts Receivable; coordinate follow up and internal communications as neededManage tenant billback processes including real estate & franchise taxes insurance premiums legal fees and other expenses as appropriateManage third party Real Estate Tax partner and response to ad hoc requests for information supporting appeal processesExecutes duties and maintains standards in accordance with company policies and proceduresAdditional duties as requiredOvertime hours may be required as job duties demandSkillsQualifications Strong process design and management skillset willingness to challenge and change legacy processes Experienced hands on people manager with ability to coordinate internal and external resourcesDemonstrated experience in analyzing property level financial reports including income statement and budget to actual comparisons working with Property Managers to resolve concernsDemonstrated information gathering monitoring and data analysis skills High attention to detail with excellent organization and planning skillsExperience with contract analysis and application of contract conceptsFamiliarity with commercial real estate insuranceSound decision making skills and an ability to perform tasks within specific time given requirementsExcellent interpersonal verbal and written communication skillsAbility to work on multiple projects at once while prioritizing and following through in a timely mannerSelf starter independent worker; ability to take initiative and achieve results without close supervisionWorks well independently and within a teamHigh level proficiency in Microsoft Office suite Outlook Word Excel PowerPoint with advanced Excel skillsSolid work ethic and a professional proactive and positive approach to workEducationExperience Bachelors degree from four year accredited college or university preferred or an equivalent combination of Associates degree and experience 3 5 years of experience in an analytical role including budgeting and forecastingPrior experience in the real estate industry or in a property management role a plusEnvironment and Physical Demands Professional office environment with routine use of standard office equipment such as computers phones photocopiers filing cabinets and fax machine; noise level typical of a standard office environmentProlonged sitting computer and telephone use as well as standing filing stooping bending reaching and lifting and carrying up to 15 poundsAbility to travel by plane train and automobile and operate a motor vehicleThe above description is not intended to define in detail the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of the position As the nature of business demands change so too may the functions of this position Our employees are our most valuable assets To reward their commitment we strive to provide a competitive and flexible mix of total rewards that have their best interests in mind and enhance our employee centric culture The base salary range for this role is 75000 90000 This range is Broadstones good faith estimate of the annual base salary it reasonably expects to pay for the position at the time of this posting There are several factors taken into consideration in making compensation decisions including but not limited to the individuals experience skillset relevant education & certifications job related knowledge location and other relevant factors identified through the recruitment & selection process The stated salary range does not include other forms of compensation or benefits offered in connection with the advertised role such as performance based cash bonuses and restricted stock grants To learn more about Broadstones comprehensive total rewards visit wwwbroadstonecomcareers