Product Manager

About Brightway Established in 2008 Brightway is proud to be one of the fastest growing insurance agency systems in the United States With over 350 franchises spanning 35 states and an impressive 13 billion in annual premiums we rank among the nations largest privately owned property and casualty insurance distribution companies We support our agency owners with comprehensive back office services marketing resources and continuous learning and development We are embarking on the next stage of our customer centric growth driven by innovation from our talented associates and the application of cutting edge technologies This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture As a Brightway team member youll engage in exciting projects that are reshaping the industry working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients most valuable assets Scope We are looking for a dynamic Product Manager to own the evolution of our Agent Quoting and Sales Management Platform supporting hundreds of Brightway agencies and thousands of individual producers As a key player in our journey you will reimagine traditional insurance sales processes and drive the adoption of innovative technologies with AI conversational AI CRM platforms automation and vendor integrations This role offers a unique opportunity to reshape how we support our agents enabling them to grow and significantly enhancing the customer experience in the process At the heart of this transformation is a deep focus on our customersboth the insurance agents who rely on our systems and the policyholders they serve You will take the time to understand their pain points listen to their needs and bring empathy into every solution you design By improving the tools and processes they interact with you will make their day to day lives easier more efficient and more enjoyable This is an exciting opportunity to directly impact customer satisfaction and success helping people experience the best that technology can offer If you are passionate about customer centric innovation and love the challenge of turning problems into meaningful solutions this role is for you You will be responsible for understanding and articulating a roadmap that aligns technical solutions with process and business problems ultimately driving financial outcomes You will collaborate closely with cross functional teams including agents customer service engineering and executives to identify opportunities to apply technology define product requirements and communicate the product vision to stakeholders investors and the board Reporting to the Director of Product Management you will be a key driver in our journey towards continued network growth Job Responsibilities Product Strategy Define and communicate a clear product vision and strategy aligned with business goals and market opportunitiesProduct Roadmap Develop and maintain a comprehensive product roadmap prioritizing features based on user feedback market trends and business objectives in line with iterative agile development processesProduct Development Lifecycle Lead the product development process working with design engineering and business stakeholders to define user stories prioritize the backlog and ensure timely delivery of product increments from ideation to launchCustomer Focus Gather analyze and incorporate feedback and pain points to inform product decisions and continuously improve the end to end experience to maximize impact on the customer and the bottom lineCross functional Collaboration Work closely with Brightway leadership engineering UX analytics and finance to ensure aligned business requirements seamless product development and launchPerformance Metrics Define and track OKRs to measure product success and iterate based on data driven insightsStakeholder Communication Present product updates progress and vision to internal stakeholders executive leadership and Brightway agents Exceptional leadership and communication skills with the ability to influence and collaborate effectively across teams including working closely with executives and business leaders is a mustTechnology Fluency Identify opportunities to leverage both established and emerging technology to solve core business and customer problems with an understanding of how the solution is composed end to endSkills Licenses Certifications Bachelors degree in engineering computer science or a related fieldProven experience as a Product Manager or Technology Consultant with a track record of successfully delivering digital products and driving business resultsExperience with product development methodologies and toolsStrong analytical and problem solving skills and business and financial concepts SQL fluency a plusEducation and Experience This position requires a Bachelors degree and at least 2 years of experience in product management or related field Equal Employment Opportunity Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals We are an equal opportunity employer and do not discriminate based on race color national origin sex age disability religion sexual orientation gender identity or any other characteristic protected by applicable law We believe that a diverse workforce is essential to our success and fosters innovation creativity and collaboration Our goal is to provide a work environment that is free from discrimination and harassment where everyone has an equal opportunity to succeed and grow