Home Care Service Coordinator (Bilingual)

Ready to make a real impact JoinAmbercareAddus HomeCare and help older adults and individuals with disabilities live safely and independently at home Were looking for a driven organized and compassionate Service Coordinator to lead the charge in scheduling caregivers ensuring top quality service and conducting in home visits Youll be the go to problem solverjuggling schedules supporting field staff handling client updates and stepping in to keep care plans on track If you thrive in a fast paced environment and love making a difference this is your moment Hours Monday thru Friday 8am to 5pm 1 Hour lunch and rotation on call weekends Location Ambercare 1601 N Turner Suite 504 Hobbs NM 88240 4327 At Addus we offer our team the best Medical Dental and Vision BenefitsMonthly BonusDaily PayContinued EducationPTO PlanRetirement PlanningLife InsuranceEmployee discountsEssential Duties Creates work schedules by entering schedules into the system manages changes to client schedules due to client request illness vacation or leaves of absenceProvides alternate coverage to ensure the clients care plan is followed and client services are not interruptedContacts care providers and clients to provide service updatesConducts monthly client wellness calls and conducts home visits as requiredProvides thorough complete follow through on escalated client complaints and theft claimsSupervises direct service employees by setting expectations for attendance performance and conduct by holding employees accountable to the companys policies and guidelinesEnsures the appearance of the branchs open environment is professional neat clean orderly and generally free of clutterMaintains a high degree of confidentiality at all times due to access to sensitive informationMaintains regular predictable consistent attendance and is flexible to meet the needs of the agencyFollows all MCO Medicare Medicaid and HIPAA regulations and requirementsAbides by all regulations policies procedures and standardsPosition Requirements & Competencies Must have high school diploma or equivalent4 years of office experienceInterpersonal organizational and communication skillsComputer skills including but not limited to Microsoft Word Microsoft Excel and Scheduling programMust have reliable transportation and a valid DL for travel to home visits monthly and some marketingAddus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training To apply via text text 10211 to 575 205 1296 ACADCOR CBACADCOR DJADCOR