Bilingual Home Care QA Specialist (Home Care QA Visits)

Position Summary This position will be responsible for will conducting in home visits at clients homes to monitor and report on the quality of services being provided by Home Care Aides and to determine whether existing care plans are adequate to meet client needs Bilingual Required Location Ambercare 2708 N Prince Suite A Clovis NM 88101 9391 Schedule Monday Through Friday 8am 5pm 1 hour lunch Some on calls weekends At AddusAmbercare we offer our team the best Medical Dental and Vision BenefitsCompany matched 401KContinued EducationBonusPTO PlanRetirement PlanningLife InsuranceEmployee discountsEssential Duties Monitors clients condition and performance of duties by Home Care AidesMaintains all company and Department on Aging rules regulations and standardsConducts home visits to new clients to welcome and review the Welcome PacketObserves and evaluates Home Care Aides in the clients home as directed by Supervisor to assure client Care Plans are being followedPrepares and completes accurate evaluation reports and case notes as neededMaintains schedules to assure timely completion of all assigned home visitsAttends weekly branch meetingsMaintains a high degree of confidentiality at all times due to access to sensitive informationMaintains regular predictable consistent attendance and is flexible to meet the needs of the departmentFollows all Medicare Medicaid and HIPAA regulations and requirementsAbides by all regulations policies procedures and standardsPerforms other duties as assignedPerformance Responsibilities Maintain positive internal and external customer service relationshipsMaintains open lines of communicationPlans and organizes work effectively and ensures its completionMeets all productivity requirementsDemonstrates team behavior and promotes a team oriented environmentActively participates in Continuous Quality ImprovementRepresents the organization professionally at all timesPosition Requirements & Competencies GED or High School DiplomaMinimum of 4 years experience working in the field of senior services or related social serviceMust demonstrate strong interpersonal and communication skillsRepresents the organization professionally at all timesMust be client focused and customer service drivenComputer experience Microsoft Word and ExcelMust have reliable transportation valid drivers license and insurance for travel within the branch service areasMust be bilingualTo apply via text text 10147 to 575 205 1296 ACADCOR CBACADCOR DJADCOR