Service Coordinator / QA Specialist (In-Home Care QA visits)

Ready to make a real impact Join AmbercareAddus HomeCare and help older adults and individuals with disabilities live safely and independently at home Ambercare is currently seeking a Full Time Scheduler QA Specialist out of their T or C NM location This position will be responsible for conducting in home visits at clients homes to monitor and report on quality of services being provided by Home Care Aides and to determine whether existing care plans are adequate to meet client needs Location Ambercare 908 N Date St Truth or Consequences NM 87901 1748 Schedule Monday through Friday 8am to 5pm 6 to 8 QA visits daily At AddusAmbercare we offer our team the best Medical Dental and Vision BenefitsCompany matched 401KContinued EducationBonusPTO PlanRetirement PlanningLife InsuranceEmployee discountsEssential Duties Monitors clients condition and performance of duties by Home Care AidesMaintains all company and Department on Aging rules regulations and standardsConducts home visits to new clients to welcome and review the Welcome PacketObserves and evaluates Home Care Aides in the clients home as directed by Supervisor to assure client Care Plans are being followedPrepares and completes accurate evaluation reports and case notes as neededMaintains schedules to assure timely completion of all assigned home visitsAttends weekly branch meetingsMaintains a high degree of confidentiality at all times due to access to sensitive informationMaintains regular predictable consistent attendance and is flexible to meet the needs of the departmentFollows all Medicare Medicaid and HIPAA regulations and requirementsAbides by all regulations policies procedures and standardsPerforms other duties as assignedPosition Requirements & Competencies Minimum of 3 years experience working in the field of senior services or a related social service fieldExcellent oral and written communication skillsStrong interpersonal skillsAbility to prioritize and handle high call volumesClient focused and customer service drivenProficient in Microsoft Word Excel and OutlookMust have reliable transportation valid drivers license and insurance for travel within the branch service areaTo apply via text text 10128 to 334 518 4376 ACADCOR CBACADCOR DJADCOR