Shift Lead – Mission

Position Summary Are you a dynamic leader with management experience and a passion for coaching and inspiring teams Our Shift Lead provides hands on experience in every aspect of car wash operations As you progress through training youll gain increasing responsibility ultimately mastering day to day operations and becoming accountable for the overall success and profitability of a Super Star Car Wash location This is your chance to build a career where growth leadership and innovation take center stage Through this program you will Gain real world leadership experienceGain in depth knowledge of operations customer service and team managementCultivate the skills necessary to lead and manage high performing teamsPS You will need to like working outdoors as this role involves spending the majority of the time outside Essential Duties Tasks Responsibilities These responsibilities must be able to be performed with or without reasonable accommodation Customer Service Responsibilities Rollout the red carpet by being friendly to customers and handling vehicles with extreme careCommunicate effectively at all levels with employees customers peers and managementOperations & Compliance Responsibilities Learn to execute open and close duties and follow designated proceduresEnsure a safe environment for all employees and customers by ensuring compliance with safety procedures and report safety or maintenance issues to managementUnderstand Quality Control factors associated with customers overall experience products and services scheduling labor cost control with respect to historical performance & seasonalityFacilitate and assess damage claimsEnsure compliance with all laws rules regulations and policies at Local State & Federal levelsSupport company initiatives including but not limited to marketing promotions sales customer service and talent management initiativesCompleting tasks associated with location cleanliness such as sweeping replenishing mopping cleaning andor minor landscaping work as directed by leadershipKeep the entire property spotlessly clean and organizedOther duties as assignedLeadership & Employee Development Responsibilities Learn our coaching training modelMotivate employees to complete job tasks efficiently and effectivelyWhat Were Looking For Education High school diploma or GED equivalentMust be at least 18 years of ageExperience Externals 1 year of customer service or supervisory experience required Leadership experience preferred Car wash retail or hospitality experience preferred Adaptability Thrive in a fast paced outdoor environmentCommunication Excellent verbal and interpersonal skillsFlexibility Willingness to work outside and adapt to various weather conditionsSchedule Ability to work flexible full time schedule to include days evenings weekends and holidayInternals 6 months 1 year of customer service or supervisory experience required Leadership experience preferred Car wash retail or hospitality experience preferred Adaptability Thrive in a fast paced outdoor environmentCommunication Excellent verbal and interpersonal skillsFlexibility Willingness to work outside and adapt to various weather conditionsSchedule Ability to work flexible full time schedule to include days evenings weekends and holidayWork Environment Outdoor and Indoor Settings Primarily work outdoorsWeather Conditions Exposure to heat cold rain and windNoise Levels Moderate to high noise levels from equipment and vehiclesTeam Collaboration Frequent interaction and collaboration with colleagues and customersFast Paced High pace especially during peak hoursCustomer Interaction Regular engagement with customersPhysical Activity Prolonged periods of standing and walkingManual tasks and operating equipmentStamina and endurance throughout the shiftWhy Super Star Car Wash Super Star Car Wash isnt just a place to get your car washed Its where you leave your messes and stresses behind With over 100 locations across AZ CA CO and TX were your ultimate sidekick for top notch car wash services that truly shine Since the start weve focused on reliability unlimited car washes and treating our customers like VIPs This dedication has led to super growth and welcoming more Super Star team members We are innovative with the latest car wash tech and eco friendly practices while giving back to our communities through partnerships fundraising and charity work Join us for clean cars and personal growth What We Provide Excellent Medical Dental Vision for full time employees after waiting period STD LTD and Life Insurance Options 401k eligibility is granted if you are 18 or older and have completed 2 months of service Free weekly car washes Tuition reimbursement full time employees Referral Program with 150 payout Pay Transparency Base Pay 20252125hour Weekly Pay The pay rate for the successful candidate will depend on relevant experience and geographic location Notice to Applicants Super Star Car Wash is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws ordinances and regulations for all applicants and employees We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified If you need a reasonable accommodation because of a disability for any part of the employment process please send an e mail to jobssscwazcom and let us know the nature of your request and your contact information