Primary Care Coordinator CCBHC
Job Summary The Providence Center Primary Care Coordinator supports the integration of primary and behavioral healthcare services for clients enrolled in the Certified Community Behavioral Health Clinic CCBHC program at The Providence Center This position serves as a liaison between internal behavioral health teams and external primary care providers to promote coordinated client centered care The Coordinator ensures that services align with CCBHC federal standards quality metrics and reporting requirements Duties and Responsibilities Act as a liaison between primary care providers and behavioral health teams promoting integrated holistic care examples Providence Community Health Centers RI Free Clinic Center for Primary Care Integra etc Coordinate appointments referrals and follow up services between clients primary care providers and behavioral health teams Identify clients eligible for or in need of primary care services and ensure timely connection to appropriate providers Support CCBHC required activities including coordination of comprehensive care planning care transitions and screenings eg metabolic monitoring tobacco use BMI blood pressure etc Document all care coordination activities in the Electronic Medical Record EMR in accordance with agency state and CCBHC documentation standards Monitor and help improve client compliance with preventive screenings chronic disease management and follow up care Assist with meeting federal CCBHC quality measures such as engagement in primary care and metabolic lab results Maintain accurate records of client primary care activities to meet CCBHC reporting requirements and quality standards Communicate medical updates to appropriate teams in a timely manner Participate in team meetings providing updates and helping develop treatment plans as they pertain to medical care Establish and maintain working relationships with external medical providers clinics including but not limited to health centers like Providence Community Health Centers and hospitals Collaborate with CCBHC leadership to identify barriers to care and help implement solutions to improve health outcomes Assist clients in navigating medical systems understanding health recommendations and adhering to treatment Participate in CCBHC training and development opportunities and stay informed of changes to CCBHC regulations Support data collection and quality improvement initiatives related to CCBHC metrics and client outcomes May be required to travel locally to accompany clients including potentially transporting clients to appointments or attend meetings with partner agencies Adhere to all HIPAA regulations as well as applicable Rhode Island and federal privacy laws ensuring confidentiality and security of patient information and protected health information PHI Other duties as assigned Requirements Bachelors Degree Required Minimum 1 to 3 Years of experience in health behavioral health case management or community services Familiarity with CCBHC standards and integrated care models preferred but not required; training provided Strong organizational and communication skills Ability to multitask and prioritize in a fast paced environment Collaborative approach with internal teams and external partners Basic knowledge of healthcare and behavioral health systems Proficient in Microsoft Office and ability to learn EMR systems Detail oriented with strong documentation and tracking skills May be required to travel locally to accompany clients to appointments or attend meetings with partner agencies Valid drivers license registration current inspection sticker and insured auto required Care New England Health System CNE and its member institutions; Butler Hospital Women & Infants Hospital Kent Hospital VNA of Care New England Integra The Providence Center and Care New England Medical Group and our Wellness Center are trusted organizations fueling the latest advances in medical research attracting top specialty trained doctors and honing renowned services and innovative programs to engage in the important discussions people need to have about their health Americans with Disability Act Statement External and internal applicants as well as position incumbents who become disabled must be able to perform the essential job specific functions either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis EEOC Statement Care New England is an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status Ethics Statement Employee conducts himselfherself consistent with the ethical standards of the organization including but not limited to hospital policy mission vision and values