Ambulatory Pharmacy Technician

Primary Function The ambulatory pharmacy technician provides integrated support to patients and pharmacists by providing a hands on approach to total quality patient care through the delivery of a full continuum of medication adherence support Responsibilities Provides excellent customer service;Interpret and enter prescriptions;Clarify prescription orders with pharmacist andor clinician as appropriate;Label and fill prescriptions for the pharmacist to verify;Perform pharmaceutical calculations;Identifies medications requiring special storage andor handling such as hazardous medications andor refrigerated medication;Identify and assembling supplies necessary for select medications such sharps containers needlessyringes alcohol swabs Band Aids;Prepares medication for delivery to patients and departments;Medication delivery services to patients within hospitals;Answers resolves and triages inbound inquiries;Provides outbound therapymedication adherence check ups;Secures refill prescriptions;Resolves insurance related issues and assists patients with various forms of financial assistance;Maintains pharmacy inventory including drug ordering and receiving;Communicate directly with patients over the phone to assist them in the awareness of their medications and addresses any concerns;Achieve operational objectives by inputting data performing adjudication on test claims and preparing action plans for follow up;Manage organize and update relevant data using database applications;Apply observations and recommendations to operational issues increased productivity quality and customer service standards;Identify trends resolves problems; recommend improvements; implements change;Actively participates in process improvement initiatives;Acts as a value added business partner to stakeholders throughout the organization;Protects organizations value by keeping information confidential;Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;Willing to do whatever is necessary for the betterment of the Company;Other duties as assignedJob Qualifications and Specifications Required LicensureCertification Applicant must be registered in the State of Rhode Island as a Pharmacy Technician National certification as a CPhT must be obtained within 6 months of hire Years of Experience Required 1 year Preferred 5 years experience as a Pharmacy Technician Care New England Health System CNE and its member institutionsButler Hospital Women & Infants Hospital Kent Hospital VNA of Care New England Integra The Providence Center and Care New England Medical Group and our Wellness Centerare trusted organizations fueling the latest advances in medical research attracting the nations top specialty trained doctors and honing renowned services and innovative programs to engage in the important discussions people need to have about their health Americans with Disability Act Statement External and internal applicants as well as position incumbents who become disabled must be able to perform the essential job specific functions either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis EEOC Statement Care New England is an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status Ethics Statement Employee conducts himselfherself consistent with the ethical standards of the organization including but not limited to hospital policy mission vision and values