Temp Customer Service Representative

Customer Service Representative provides excellent customer service processes customers consumable purchase orders accurately and on time and maintains strong professional relationships Assists customers with new orders advises on the status of orders in process furnishes information on new products and processes returns Essential Functions and Main Duties Complete accurate entry of customer ordersEffectively perform miscellaneous customer service and clerical functionsEstablish and maintain professional working relations with customersProvide superior customer service by resolving questions requests and problems promptly and courteouslyKeep customers informed of Company policies procedures and status of their orders and accountsAssist and support company personnel as neededKeep management informed of area activities and of any significant problemsAdhere to all company policies procedures and business ethics codesDuties may be modified or assigned at any time based on business needQualifications Education Certification Experience Required 1 years of experience in customer service and order entrySAP experience preferredLevel and compensation depend on location experience education and skillsCompetencies Required Excellent communications and public relations skillsDisplay attention to detailDisplay strong project management skillsGood interpersonal and public relations skillsMust be able to communicate verbally and in writing and to receive and understand verbal and written instructions in EnglishAble to work effectively both independently and in a collaborative team environmentCompensation The anticipated range for this position is 1900 to 2500hr Actual placement within the range is dependent on multiple factors including but not limited to skills education experience and location Perks and Benefits Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America Working Conditions Schedule The regular hours for this full time position are 800 am to 500 pm MondayFriday unless otherwise stated by the department manager Holiday weekend and evening work hours may be required Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Companys discretion Physical Generally may require some reaching bending stooping squatting crawling kneeling pushing pulling lifting carrying up to 20 pounds finger dexterity repetitive motions standing walking sitting hearing visual acuity and color vision More specific details may be provided as needed or requested Travel Minimal Access to Customer Sites Not Required Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination harassment and retaliation and welcomes all qualified candidates to apply Employment decisions are based on qualifications experience and business needs without regard to legally protected characteristics This policy applies to all employment actions including recruitment hiring promotion compensation training and other workplace practices Nihon Kohden America complies with all applicable federal state and local laws regarding equal employment opportunity Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights Questions or concerns regarding this policy may be directed to Human Resources at HREmployeeServicesnihonkohdencom