Field Technician, Monitoring (Midwest)

The Field Technician Monitoring will perform the technical logistical and administrative duties required to install NK equipment into customer sites The Field Technician also performs emergency repair services as required Essential Functions and Main Duties Serves as onsite lead for capital installations manages 3rd party activities and duties and communicates expectationsTrains 3rd party staff in basic duties related to cable pulling inventory staging and installationPerforms high level quality checks of all equipment prior to installation at a customer sitePerforms WMTS system installations prior to go liveCoordinates with tech support andor sales administration when issues cannot be resolved onsiteTroubleshoots and repairs NKA capital equipment onsite and resolves network issues when possibleInstalls all capital equipment at customer sites or departments as outlined by the installation design documentsFollows installation plans provided by corporate and communicates issues or variances as requiredCompletes as built documentation required for project closeout and communicates with the customerEnsures the customer is trained and knowledgeable about all equipment locations and componentsEnsures all equipment is working properly installations are neat and orderly and the customer is satisfiedAdheres to all company policies procedures and business ethics codesDuties may be modified or assigned at any time based on business needsQualifications Education Certification Experience Required Associate degree in electronics or related discipline; relevant education and experience accepted in lieu of degree2 years of experience with installation; preferably in a hospital environmentBasic cabling and construction principlesBasic familiarity with networksLevel and compensation depend on location experience education and skillsCompetencies Required Strong organization and time management skillsDetail oriented and deadline focusedMS Office Sales Force Concur Pilgrim Confluence SmartsheetMust be able to communicate verbally and in writing and to receive and understand verbal and written instructions in EnglishAble to work effectively both independently and in a collaborative team environmentCompensation The anticipated hourly range for this position is 2300 to 3300 Actual placement within the range is dependent on multiple factors including but not limited to skills education experience and location Perks and Benefits Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America Working Conditions Schedule The regular hours for this full time position are 800 am to 500 pm MondayFriday and occasional weekends unless otherwise stated by the department manager Holiday weekend and evening work hours may be required Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Companys discretion Physical This position requires reaching bending stooping squatting crawling kneeling pushing pulling lifting carrying up to 30 pounds finger dexterity repetitive motions standing walking sitting hearing visual acuity and color vision More specific details may be provided as needed or requested Travel Approximately 100 Location Based in Midwest Missouri Ohio Illinois Access to Customer Sites It is an essential function of this position to perform duties in healthcare facilities and to achieve the necessary vendor credentialing As part of this process it is typically required to provide proof of vaccinations including for COVID 19 and related personal medical information and to comply with other criteria as needed to be able to work at customer sites Typical vendor credentialing expenses will be paidreimbursed by the Company Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination harassment and retaliation and welcomes all qualified candidates to apply Employment decisions are based on qualifications experience and business needs without regard to legally protected characteristics This policy applies to all employment actions including recruitment hiring promotion compensation training and other workplace practices Nihon Kohden America complies with all applicable federal state and local laws regarding equal employment opportunity Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights Questions or concerns regarding this policy may be directed to Human Resources at HREmployeeServicesnihonkohdencom