Clinical Application Specialist, Monitoring

The Clinical Application Specialist is responsible for providing clinical customer support by interfacing with sales and service personnel to effectively implement Nihon Kohden Patient Monitoring Systems into the customer sites Essential Functions and Main Duties Responsible for implementing the Nihon Kohden Clinical Partnership Program in the United States its territories and CanadaResponsible for developing and delivering customized training and support plans for Nihon Kohden equipment at customer accountsResponsible for leading implementation teams to complete the project on time safely and to the customers satisfactionResponsible for providing ongoing customer support either in person or by telephoneResponsible for making travel arrangements according to company policies and completing expense reports within designated timeframeResponsible to update product knowledge as product operations or features changeResponsible for remaining clinically knowledgeable and competent and for maintaining an active nursing licensureResponsible to manage time wisely and efficiently and to accomplish assignments within established timeframesResponsible for submitting required documentation within designated timeframeAdhere to all company policies procedures and business ethics codesDuties may be modified or assigned at any time based on business needQualifications Education Certification Experience Required Bachelors degree in nursingMust possess a valid unrestricted nursing license issued within the United States A valid drivers license and good driving record are required3 years of experience in critical care with knowledge of hemodynamics and the ability to troubleshoot complex critical nursing issues EKG rhythm interpretation is requiredCompetencies Required Excellent verbal and written communication skills Presents a professional image at all times with an above average skill in customer serviceAbility to read analyze and interpret equipment manuals general business periodicals or professional journalsAbility to write reports and business correspondenceAbility to effectively present information in one on one and group situations to customers and other employees of the organization and use technology to present complex information to customersWorking knowledge of Windows PCs proficient in Microsoft Outlook email applications and efficient with Word Excel and PowerPoint Office programsAbility to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals; the ability to compute rate ratio and percent and to draw and interpret bar graphsAbility to be flexible with schedule and ever changing working environmentsHighly organized with great attention to detailMust be self motivated and have the ability to be managed remotelyMust be able to communicate verbally and in writing and to receive and understand verbal and written instructions in EnglishAble to work effectively both independently and in a collaborative team environmentCompensation The salary for this position is 90000 Actual salary is dependent on multiple factors including but not limited to skills education experience and location Perks and Benefits Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America Working Conditions Schedule The regular hours for this full time position are 800 am to 500 pm MondayFriday unless otherwise stated by the department manager Holiday weekend and evening work hours may be required Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Companys discretion Physical Generally may require some reaching bending stooping squatting crawling kneeling pushing pulling lifting carrying up to 25 pounds finger dexterity repetitive motions standing walking sitting hearing visual acuity and color vision More specific details may be provided as needed or requested Travel Approximately 80 Access to Customer Sites It is an essential function of this position to perform duties in healthcare facilities and to achieve the necessary vendor credentialing As part of this process it is typically required to provide proof of vaccinations including for COVID 19 and related personal medical information and to comply with other criteria as needed to be able to work at customer sites Typical vendor credentialing expenses will be paidreimbursed by the Company Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination harassment and retaliation and welcomes all qualified candidates to apply Employment decisions are based on qualifications experience and business needs without regard to legally protected characteristics This policy applies to all employment actions including recruitment hiring promotion compensation training and other workplace practices Nihon Kohden America complies with all applicable federal state and local laws regarding equal employment opportunity Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights Questions or concerns regarding this policy may be directed to Human Resources at HREmployeeServicesnihonkohdencom