Claim Representative I

Why CIG At Capital Insurance Group we offer our employees more than just a job We foster career growth provide opportunities to give back to our communities and help you take the next step in your career CIG was founded in 1898 by a group of earnest farmers in need of protection and today we are the leading West Coast Property & Casualty insurer CIG is certified as a Great Place to Work and provides a collaborative inclusive and fun work culture for all employees Why choose CIGs Claims Team CIG claims department is here to support our insureds throughout their claims process We work directly with our agency partners and policyholders to accomplish successful claim resolutions Join the claims operation and you can be part of a team who provides excellent service build relationships and achieves successful outcomes for our clients Benefits Accrue twenty one days of Paid Time Off during your first yearUp to eighty seven percent of benefits covered by CIG for you and your family membersMedical dental vision plansOne hundred percent covered plansBasic Life & AD&DEmployee AssistanceLeave ManagementLong Term Disability Short Term Disability Outside of CAVoluntary benefit offeringsShort term CA onlyVoluntary Life AD&D self spouse and child plansFlexible SpendingHealth Savings HSAHospital Indemnity Accidental InjuryNine paid holidays plus two floating holidaysAbove and Beyond Reward Recognition ProgramKudos & Shout Out Points ProgramQuarterly Above and Beyond Bonus ProgramAnnual Above and Beyond Bonus ProgramCompetitive compensationBase compensationSalary Management Spot BonusesAnnual IncentiveProfit sharing program potential payout annually based on company resultsDiscount partnershipsGym memberships travel shopping restaurants theme parks and moreInsurance Educational reimbursement and bonus programsEmployee Referral Bonus ProgramYou have a voice You are encouraged to share your voice through multiple channels get involved with our Employee Experience and DEI committees to drive and continue the health and wellbeing of our organization for everyoneHome and Auto Insurance Discount ProgramPaid Volunteer Time Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to youRetirement savings benefit 401k and Roth matchWellness and mental health incentive programsWellness platform tools and eventsHealth Savings Account match Work life balanceWork Environment & Format The Claim Representative I role is a hybrid eligible role in our Bakersfield California location This is one of our newer locations great culture and atmosphere and a casual dress environment This is a great place to start your career with CIG Job Overview Under general supervision responsible for obtaining and maintaining essential information in order to handle routine claims May conduct investigations on assigned cases based on policy and accident details to confirm coverage and damages owed Requirements High school diploma plus 1 3 years of related customer service experience or applicable insurance knowledge Must demonstrate strong customer service focus a proficient understanding and use of basic policycontract coverage including regulatorypolicy differences legal liability and general policy coverage and be able to recognize questionable coveragecontract situations which necessitate supervisory involvement General understanding of overall claim operations and key stakeholders Knowledge of Microsoft Outlook and keyboard shortcuts is desiredSalary Range 33506 55389 The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role Please note that actual salaries may vary within the range above or below depending on experience and location We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions This position may also be eligible for other types of compensation in addition to base salary such as benefits and bonus programs