Leasing Professional

The Leasing Consultant plays a key role in attracting and retaining residents by managing the leasing process from initial inquiries to finalizing lease agreements This position requires excellent customer service skills the ability to conduct property tours and proficiency in managing the CRM system to support sales and resident retention efforts Essential Functions Resident Relations and Customer Service Greet and assist visitors vendors residents and prospectsBuild and maintain positive resident relationships through community programs and appreciation initiativesProcess work order requests and maintain accurate resident filesSupport resident events and programmingLeasing and Sales Manage CRM systems including lead response appointment scheduling property tours and follow upsProcess applications and qualify residents based on company guidelinesPrepare leases and coordinate move in orientationsMarketing and Competitive Analysis Analyze and recommend marketing strategies based on competitor pricing and promotionsMonitor market trends to keep the community competitiveSupport corporate and ownership goalsAdministrative and Reporting Ensure compliance with company policies and legal requirementsComplete daily activity reports and audit CRM dataParticipate in relevant meetings and training sessionsPerform other duties as assignedOther Demonstrate company core values consistentlyComplete additional tasks projects and responsibilities as assigned by your supervisor or the companySkills and Experience Strong customer service skills with the ability to build positive relationshipsEffective communication and interpersonal skillsDetail oriented with strong organizational abilitiesAbility to prioritize and manage multiple tasks efficientlyProficiency in CRM software and Microsoft Office SuiteUnderstanding of Fair Housing regulations and property management best practices is a plusCompetencies High level of initiative and self motivationStrong problem solving abilitiesAbility to work both independently and collaboratively within a teamCommitment to providing exceptional resident experiences and maintaining high retention ratesWhy This Opportunity is Exciting for You We offer a competitive compensation package including Paid Time Off PTOPaid Holidays401k with Employer MatchHealth Dental Life Insurance and Long Term Disability InsuranceAdditional Information FLSA Status Non ExemptLocation Site Level Travel up to 5Reports To Property Manager Direct Reports NAAbout Stark Enterprises Stark Enterprises is a full service real estate development company based in Cleveland Ohio with expertise in acquisition development leasing property management construction architectural design landscape architecture marketing and security We are committed to delivering high quality innovative solutions to meet the evolving needs of our clients and communities As an Equal Opportunity Employer Stark Enterprises is dedicated to fostering a diverse and inclusive workplace We do not discriminate based on race religion color sex gender identity sexual orientation age disability national origin veteran status or any other characteristic protected by law Employment decisions are based on qualifications merit and business need Join us and be part of a forward thinking company that values both its employees and the communities it serves