Leasing Specialist – Avia & Mya

Who we are The Domain Companies is a national real estate development and investment firm focused on making a positive and lasting social economic and physical impact on the communities in which we build Domain is responsible for a diverse range of innovative projects including affordable mixed income and luxury apartments condominiums hospitality retail entertainment venues and creative workspace Our success is a result of our community focused approach collective entrepreneurial spirit and the unique skills and experience of our people Our team stays at the forefront of our industry by striving for excellence and innovation in everything we do The result is a dynamic environment that encourages creativity and offers the opportunity for growth and advancement What were looking for We are seeking a Leasing Specialist who is personable empathetic creative and driven This individual will be a self starter with excellent customer service skills with a proven record of closing transitions and passion for delivering exceptional service This position is highly visible and requires warm demeanor collaborative spirit and impeccable follow through We are highly entrepreneurial and look to you to be flexible yet quick on your feet not literally We have tight deadlines and rely on you to meet them While we work hard its important we take time to have fun and collaborate Culture fuels us here at Domain thats why we host Company volunteer days community engagement and volunteer opportunities team building events such as Company outings and sporting events What youll be doing Property ambassador to prospect tenants; demonstrates an effortless capacity to understand tenant preferences wants and needs; ability to tell a story of the resident experience and bring to life the experience through property tours; take the time to personally follow up with prospects and further build strong personal relationships with prospectsEstablish and maintain relationships with team members residents vendors community leaders financial partners and city agencies in collaboration with upper managementConduct applicant interviews and screeningsMaintain property waiting list in accordance with Fair Housing requirementsMaintain Resident files in accordance with company policy and regulatory agency policyConsistently make a conscious and positive impact on all individuals that your Domain footprint reaches and beyondIdentify and seek out opportunities to add value to the property the resident and team member experienceProspect relentlessly to build a pipelineDevelop execute and monitor a marketing and social media strategy in partnership with the corporate marketing team and property leadership; conduct regular market surveys and track effectiveness of current strategies; listen and understand the market landscape; share insights and ideas with leadership and corporate partnersCreate a memorable and seamless move in and move out for our residents in collaboration with the property team; prepare track and maintain all paper and electronic files including lease renewals and evictions in compliance with company state landlordtenant law to include state and federal fair housing laws; ensure tenant profiles and ledgers are up to date in Yardi our property management systemEnsure the property remains in impeccable condition; conduct recurring weekly monthly property inspections and coordinate maintenance requests; follow up with residents to ensure our products and services have exceeded their satisfactionInspect vacant apartment homes to ensure they are ready for prospect tours; move ins that are scheduled have move in gifts and ready day before move ins are scheduledManage and maintain Luxer One packages for residents and audit weeklyProvide firsthand knowledge of the local area and our community; make recommendations about activities local businesses and services to ensure residents and guests have positive experience that meets their needsAssist in planning coordinating and promoting resident social eventsBe proactive about solving problems even if its outside of your area and be ready to take on additional initiates and responsibilities as they emergeSeek out opportunities to be a leader and do everything you can to help the company achieve its larger objectivesClosing ratio should average between 35 and 40Skills Experience and Qualifications Required A minimum of 2 years of market rate rental leasing experience requiredHigh school or GED requiredYardi andor Pay Scan experience preferredCustomer centric with a warm demeaner positive attitude and impeccable follow throughAbility to work independently and with a teamAbility to plan and prioritize efficiently and motivatelead team membersAbility to work in a fast paced environment and complete multiple tasks with simultaneous deadlinesinterruptionsStrong written and oral communication and problem solving skillsKnowledge of the city; knowledge of the local transportation options to include public and private transportation optionsMust be organized and maintain a clean perception in appearance and workstationTechnically savvy with technology ie smart phones and computersComputer proficiency included but not limited to Microsoft OfficePhysical Demands This position involves regular walking standing sitting for extended periods of time hearing and talkingMay occasionally involve stooping kneeling or crouchingMay involve close vision color vision depth perception focus adjustment and viewing computer monitor for extended periods of timeInvolves manual dexterity for using keyboard mouse and other office equipmentMay involve moving or lifting items at or about 40 poundsWork Hour Requirements Ability to work a flexible schedule based on company needsRegular dependable attendance and punctualityCompensation & Benefits Competitive pay with potential annual bonusesHealth and wellness benefits401k matching programPaid time off and volunteer time offFun extracurricular and perksMyDomain discounts at local businesses only applicable to New OrleansVolunteer and community engagement opportunitiesProfessional development opportunitiesThis job description is not all inclusive The Domain Companies reserves the right to amend this job description at any time The Domain Companies is an Equal Opportunity Employer committed to a diverse and inclusive work environment