General Affairs & Operations Specialist – Manager – Cosmetics & Skincare

Title: General Affairs & Operations Specialist – Manager

Reports to: HR & GA Head

Department: Shared Services — General Affairs

Responsibility Summary: The General Affairs & Operations Specialist – Manager provides strategic operational oversight by managing the company’s non-payroll expenditure, physical infrastructure, and contractual ecosystem. Unlike traditional administrative roles, this position functions as an Operations Control Leader, ensuring end-to-end visibility over operating expenses ($OPEX$) and facility environments through systemic audit discipline. This role is responsible for mitigating physical risk exposure, optimizing contract structures, and driving data-driven decisions to enhance organizational efficiency. By implementing rigorous cost-control measures and maintaining high standards for facility safety and vendor management, the GA Leader ensures a robust and scalable operational foundation that directly supports the company’s bottom line and long-term business resilience.

Responsibilities :

The General Affairs & Operations Specialist – Manager is responsible for providing strategic oversight of the company’s operational infrastructure and non-payroll expenditures through a variety of tasks, including:

Operational Support & Office Management
Oversee day-to-day office operations, including space planning, office supplies procurement, and mail/logistics management to ensure a seamless work environment
Manage corporate housing, fleet vehicles, and travel management systems, optimizing service quality while controlling costs
Coordinate company-wide events, town halls, and business guest protocols to enhance employee experience and corporate hospitality
Act as the primary point of contact for landlord relations and building management to resolve any facility-related issues promptly
Strategic Insurance & Vendor Governance
Manage the comprehensive commercial insurance portfolio (Property, Liability, etc.), ensuring optimal protection for company assets
Lead the end-to-end Strategic Sourcing process, including RFPs, vendor evaluation, and contract negotiations
Redesign legacy service contracts to align with current business scales and operational needs
Operational Audit & Cost Monitoring
Oversee PO-to-payment workflows to ensure transparency and accountability over all operating expenses
Conduct regular internal/external operational audits to identify inefficiencies and prevent waste
Perform monthly budget vs. actual variance analysis for non-payroll expenditures
System-Based GA Operations Transformation
Manage the entire asset lifecycle through system-based controls to maintain inventory accuracy
Oversee facilities management with a strong focus on preventive maintenance and physical risk mitigation
Direct the digital transformation of GA tasks into automated, data-centric workflows
EHS & Risk Management (OSHA)
Conduct comprehensive risk assessments across all facility environments to minimize physical risk exposure
Manage safety training programs and maintain compliance records in accordance with regulatory standards
Executive-Level Reporting & Team Leadership
Manage and mentor GA staff and outsourced vendors to deliver operational excellence
Deliver regular executive-level reports on cost structures, risk exposure, and operational efficiency

Qualifications:

Minimum of 5 years of progressive experience in General Affairs, Operations, Procurement, or Internal Audit
Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or a related field required
Bilingual proficiency in Korean and English is required. (Must be able to conduct business meetings, draft professional reports, and coordinate between global stakeholders in both languages.)
Advanced proficiency in MS Office Suite, especially Excel for data-driven decision-making and budget tracking
Strong organizational skills with the ability to manage multiple priorities and complex operational deadlines
High degree of professionalism and discretion when handling sensitive financial data and audit results

Preferred Qualifications:

Language Skills: Proficiency in Spanish is highly preferred to facilitate effective communication with warehouse and facility personnel
Ideal Candidate Profile:
Operational Optimizer: Ability to transform manual GA tasks into systemic, automated workflows
Data-Driven Decision Maker: Skilled at using metrics to drive cost-saving and efficiency
Risk & Cost Gatekeeper: Experience in internal spending audits and physical risk mitigation
Field-Oriented Leader: Comfortable managing on-site facility issues and leading staff in high-pressure environments
Experience in warehouse-intensive environments, manufacturing, or high-growth startups
Knowledge of OSHA/EHS standards and experience managing workplace safety compliance
Professional certifications such as OSHA 10/30, CPSM, or CIA

Physical & Other Requirements:

On-site Presence: Must be able to work on-site from Monday through Friday to ensure consistent operational oversight and leadership
Work Environment: Ability to work in a fast-paced environment, including regular site visits to production floors and warehouses (Totowa office and Wayne warehouse)
Field Audits: Must be able to conduct physical audits, site inspections, and oversee facility maintenance activities across multiple locations
Physical: Ability to lift and carry up to 10-15 pounds

Compensation & Benefits:

The approximate pay range for this position is $65,000 to $105,000 per year. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities.
Benefits:
Medical, Dental, Vision, Life
PTO
Special Paid Leave for employees’ personal events
Company Paid Holidays
401(k) employer match
Year-End Gift

Additional Information:

This position may be designated as either a Specialist or Manager, depending on the candidate’s qualifications and experience.

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