Sales Assistant – Wholesale Merchandising

Our Story At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

The Role Purpose As a Sales Assistant, you’ll support the Sales and Merchandising teams with day-to-day wholesale operations. You’ll help keep orders, product information, and selling tools accurate and organized—while supporting seasonal market preparation and follow-up in a fast-paced environment. This is an entry-level role ideal for someone early in their fashion career who’s eager to learn wholesale fundamentals and merchandising process.

Responsibilities Sales & Account Support

• Support Sales Managers with administrative and operational needs
• Enter, update, and track orders; maintain clear status notes and follow-through
• Prepare and maintain selling tools (line sheets, order recaps, selling decks/tools)
• Respond to basic account requests and information needs, escalating when appropriate

Merchandising Support

• Maintain accurate product details (styles, pricing, delivery windows)
• Organize seasonal assortments and SKU lists; keep shared documents current
• Track best sellers and support basic sales performance reporting
• Support sample management for internal use and market needs

Market & Seasonal Coordination

• Support market preparation (materials, samples, product info readiness)
• Support post-market organization (recaps, updates, documentation, follow-ups)

Cross-Functional Communication & Admin

• Coordinate with Customer Service, Sales, and DTC Merchandising partners to keep work moving
• Help resolve basic order/shipping questions through organized tracking and communication
• Maintain organized files and shared documents; support general office/showroom tasks as needed
• Run weekly sales reports and assist with routine data updates
• Support basic sales and inventory analysis (as needed for reporting and recaps)

Qualifications Required:

• Bachelor’s degree in Fashion Merchandising, Business, or related field (or equivalent experience)
• Internship or 0–2 years of experience in fashion, wholesale, or retail
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Excel and Google Workspace
• Ability to multitask, prioritize, and meet deadlines
• Positive, proactive attitude and interest in wholesale fashion merchandising

Preferred:

• Showroom and/or market internship experience
• Exposure to wholesale systems or order management tools
• Basic understanding of department store or specialty retail environments

We welcome you to apply, even if you don’t check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits Perks

• Health & Well-being – Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount – We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays – In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact – We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break – In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $22.98 – $26.44

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.