Customer Data Science Senior Manager

Requirements

Must have:

– A Bachelor’s or Master’s degree with a focus on business or a quantitative field such as Statistics, Mathematics, Computer Science, Engineering, Economics, or a related discipline. – At least 7 years of experience in data science or a related area. – Proficiency in Python or R, SQL, and relational databases. – Knowledge of machine learning and statistical modeling techniques, including regression, decision trees, classification, causal inference, and clustering algorithms. – Experience in developing production machine learning systems, package creation, managing code repositories, and adhering to software development best practices. – Familiarity with cloud technologies for data and analytics solutions (such as Azure or AWS). – Excellent attention to detail, along with strong written and verbal communication skills. – A minimum of 8 years of experience managing a team.

Responsibilities:

• I will ensure the translation of business inquiries into data-related problems and define a roadmap for solutions. – I will build analytics solutions both independently and collaboratively with cross-functional teams. – I will promote the development of analytics and AI/ML products, establishing KPIs to drive data-driven decision-making across various business teams. – I will work closely with teams to establish expertise in advanced analytics and enhance understanding of strategic customer initiatives across departments.

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Company:

At Starbucks, I am committed to being a distinctive company that celebrates coffee and fosters connection. In the role of Senior Manager, Data Science, I will lead a talented team dedicated to developing data-driven products and extracting meaningful customer insights to influence informed decision-making across Customer, Marketing, Digital, and Product sectors. I will build and nurture strong partnerships with stakeholders to achieve success collaboratively. As part of the Starbucks team, I provide a comprehensive benefits package which includes medical, dental, and vision insurance, as well as life insurance options. Partners and their families will have access to paid parental leave, sick time, and vacation benefits, among others. Starbucks partners are also eligible for a 401(k) plan with an employer match and participation in our company stock programs, alongside opportunities for educational advancement through the Starbucks College Achievement Plan. I acknowledge that these offerings may change based on collective bargaining agreements in different locations, and I am committed to adhering to applicable laws regarding employee leave benefits. Furthermore, Starbucks values diversity and is an equal opportunity employer. All qualified candidates will be considered fairly, and I provide reasonable accommodations to applicants with disabilities. Join us in inspiring connection with every cup!