Patient service representative

Requirements

Must have:

– High school diploma or equivalent required – Previous experience in healthcare administration or a related field preferred – Strong attention to detail and organizational skills – Ability to work in a fast-paced environment – Proficient in electronic health record systems and basic computer applications – Excellent communication and interpersonal abilities – Understanding of patient confidentiality and HIPAA regulations

Responsibilities:

• Establish and maintain accurate electronic health records for patients – Prevent the creation of duplicate records that could jeopardize patient safety and billing – Adhere to organizational standards and procedures for patient identification prior to care delivery – Check in patients and manage their registration processes – Gather and confirm thorough demographic, guarantor, and insurance details – Discuss and collect co-pays and other patient financial responsibilities – Ensure accuracy of information during the registration process to support timely care delivery

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Company:

We are a dedicated healthcare organization committed to providing exceptional patient care. Our team values accuracy and safety in every aspect of operations. Joining us means being part of a supportive environment where professional growth is encouraged. Located in a vibrant community, we offer competitive benefits including health insurance, retirement plans, and opportunities for continuing education.