Change Manager

Judge Group, Inc. Logo
Judge Group, Inc.
Foster, CA, United States
  • Research
  • Applications have closed

Location: Foster City, CA

Salary: $120,000.00 USD Annually – $150,000.00 USD Annually

Description: Our client is currently seeking a Change Manager

++Job Description:++

++Must Have Technical/Functional Skills++

  • Experience with Agile delivery
  • Understanding of digital/technology transformations
  • Experience with enterprise tools like ServiceNow, SharePoint, Jira, Confluence
  • Familiarity with organizational psychology or behavior science
  • Experience in regulatory/compliance driven industries (e.g., BFSI, healthcare)

++Roles & Responsibilities:++

  1. User Migration Assessment & Planning

  • Conduct a detailed analysis of all users impacted by the migration

  • Develop a phased user migration plan based on:

  • Work closely with global VAP regional leads to:

  • Align on migration phases

  • Secure buy in

  • Finalize timelines aligned with Visa’s migration deadlines

  • Maintain a comprehensive migration roadmap with dependency mapping, milestones, risks, and mitigation strategies.

  1. Regional Stakeholder Engagement & Coordination

  • Act as the primary change management contact for one assigned region (NA, LAC, AP, CEMEA, or EU).

  • Partner with regional leads to plan and coordinate:

  • UAT and testing activities

  • Issue tracking and remediation

  • Post testing validation

  • Ensure clear, actionable communication flows between regional leads, the central project team, and technical teams.

  1. Communications & Engagement Management

  • Develop and deliver region specific communication plans, including:

  • User announcements

  • Migration readiness updates

  • Policy or feature change communications

  • Pre and post migration advisories

  • Coordinate creation, scheduling, and execution of:

  • Webinars

  • Town halls

  • User-facing demos

  • FAQ sessions

  • Build and maintain a clear communication calendar to support timely rollout of updates.

++Generic Managerial Skills, If any++

  • We are seeking a highly organized and proactive Operational Change Manager to lead regional and global change-management activities for a large-scale BI migration program. This role is responsible for user migration planning, stakeholder engagement, communications, training coordination, and end user support across multiple regions.
  • The ideal candidate has strong experience in managing complex change initiatives, driving user adoption, coordinating across time zones, and executing structured migration and communication plans at enterprise scale.

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