VP of Operations

VP of Operations

Phoenix Arizona

The Opportunity

We are a surgeon-leading medical aesthetics practice in the Arizona market, recognized for exceptional outcomes and highly personalized client experience. We are seeking a senior leader to own operations, financial management, and growth execution, serving as the founder’s strategic and operational right hand.

The Role

This role combines day-to-day operational leadership, financial ownership, and growth enablement. You will be responsible for ensuring the business runs efficiently today while building the infrastructure needed to scale thoughtfully.

This is a hands-on role for someone who enjoys being close to the business and can move fluidly between strategy and execution.

Core Responsibilities

• Own all day-to-day operations of the practice, ensuring consistency, efficiency, and excellence.
• Build, document, and refine operational systems, processes, and workflows.
• Oversee scheduling, capacity planning, staffing models, and resource allocation.
• Lead, coach, and hold accountable a high-performing team.
• Ensure operational discipline without unnecessary bureaucracy.
• Own financial oversight including budgeting, forecasting, cash flow, and margin management.
• Monitor KPIs and translate financial data into actionable insights.
• Partner with external accounting, payroll, and professional services.
• Support pricing strategy and cost optimization.
• Provide clear, regular financial reporting and recommendations to the founder.
• Partner with the founder on growth strategy and execution.
• Translate growth goals into operational and financial plans.
• Support new initiatives, service offerings, or expansion opportunities.
• Ensure infrastructure and team readiness to support increased demand.

Requirements

• Proven experience owning operations and financial performance within a premium, consumer-facing business, medical aesthetics, med spa or plastic surgeon.
• Demonstrated P&L responsibility, including budgeting, forecasting, and cash flow management.
• Experience building scalable systems and processes in a founder-led or high-growth environment.
• Strong business judgment with the ability to balance growth and operational discipline.
• Comfort acting as a strategic partner to a visionary founder.
• Track record of leading and developing teams with accountability and clarity.
• High level of discretion, professionalism, and sound judgment.
• Background in luxury services, wellness, aesthetics, professional services, or comparable high-ticket environments preferred.

Why This Role

• Direct partnership with a highly respected founder.
• True ownership over operations, financial performance, and growth.
• Opportunity to shape and scale a premium brand at a pivotal stage.
• Competitive compensation aligned with experience and impact.
• Long-term leadership upside for the right individual.