IT Support Specialist

The IT Support Specialist will be responsible for providing technical support and assistance to our employees and clients. This individual will play a key role in ensuring that our technology systems are running smoothly and efficiently, and will be the main point of contact for any IT-related issues or questions.

Key Responsibilities:

• Provide technical support to employees and clients via phone, email, and in-person
• Troubleshoot and resolve hardware, software, and network issues
• Install, configure, and maintain computer systems and software applications
• Monitor and maintain network and server infrastructure
• Assist with the development and implementation of IT policies and procedures
• Conduct regular system backups and ensure data security and integrity
• Collaborate with other IT team members to identify and implement system improvements
• Train employees on new technology systems and software
• Keep up-to-date with emerging technologies and make recommendations for upgrades or new systems

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 2+ years of experience in IT support or a similar role
• Strong knowledge of Windows and Mac operating systems
• Experience with network administration and troubleshooting
• Familiarity with cloud-based systems and software
• Excellent problem-solving and communication skills
• Ability to work well independently and in a team environment
• Strong attention to detail and ability to prioritize tasks
• Experience in the healthcare industry is a plus

If you are passionate about technology and have a desire to make a difference in the healthcare industry, we want to hear from you! We offers a dynamic and collaborative work environment, competitive salary, and benefits package. Apply today to join our growing team.