Technician Specialist

Cape Cod Healthcare Logo
Cape Cod Healthcare
Falmouth, MA, United States
  • Healthcare
  • FullTime
  • Seasonal
  • Weekends
  • Applications have closed

Purpose of Position: Provide daily repair, configuration, and out of the box set up of peripheral devices, including PC’s, laptops, tablets, printers, scanners, phones, and other electronic voice and data devices in a large, complex network.

Description

  • Configure, install, maintain, and trouble shoot printers, scanners, electronics, and other peripheral devices in local and wide area networks.
  • Configure, install, maintain, and trouble shoot PC Workstations including application installation and debugging, network client installation and maintenance.
  • Assist with network management and monitoring.
  • Install, relocate, replace, troubleshoot and maintain VoIP telephones
  • Assist in supporting and maintaining mobile/cell phones and other handheld computing devices
  • Performs daily operational tasks including maintaining problem / solution documentation
  • Prepares and maintains written documentation and inventory of all systems devices.
  • Regularly takes part in technical training
  • On-call, and weekend work are required.
  • Attends departmental and user meetings as required.
  • May provide coordination of small tasks involving more than one end user computing staff member, primarily related to Move/Add/Change (MAC) or construction related scopes of work.
  • Performs other work related duties as assigned or requested.

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Falmouth Hospital’s commitment to CARES: compassion, accountability, respect, excellence and service.

Qualifications Associate in Science with major in Information Systems, Engineering, or equivalent combination of education and work related experience.

  • One or both of the following certifications:

CompTIA IT Fundamentals or CompTIA A

or

Microsoft Technology Associate (MTA) Windows Operating System Fundamentals

or equivalent combination of education and work related experience

  • Minimum of three (3) years hands on experience as a Computer Technician supporting data related computing services requirements, and at least one year supporting voice (VOIP) related requirements
  • Experience with the installation and use of computer application software focusing on Microsoft products such as Windows Operating Systems and Office (Word, Excel, Access, PowerPoint, Visio) required.
  • Three (3) years experience in a multi-platform environment supporting its networking infrastructure, operating systems and protocols.
  • Proven problem solving and analytical skills including identifying and resolving computer and peripheral setup, trouble shooting, and component failure.
  • Demonstrated ability to work effectively with limited supervision.
  • Proven interpersonal relation skills.
  • Valid Massachusetts drivers license for automobiles.
  • Ability to read, write, and communicate in English

Schedule Details: 80PP (40 Hours Per Week), Mon-Fri, 7a-3p, Rotating On-Call schedule including Weekends & Holidays

Organization : Falmouth Hospital Association

Primary Location : Massachusetts-Falmouth

Department : FHA-IT – Information Systems

Annual/Hourly: Hourly

Hiring Pay Range: 21.54 – 42.09

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