Jira Administrator

Job Category: Jira Admin

Job Type: Hybrid

Job Location: Arizona Phoenix

Compensation: Depends on Experience

W2: W2-Contract Only; Kindly note that applications on a C2C basis will not be considered for this role.

C2C: Contract – W2

Job Description Employment Authorization Information: Candidates must be authorized to work in the United States. We are currently considering applicants under the following visa categories only: USC, GC Holder, GC-EAD, and H4-EAD.

Job Description: We are seeking a highly experienced Jira Administrator with 10+ years of expertise managing and optimizing Jira Cloud and Confluence Cloud environments in large, enterprise-scale Agile ecosystems. The ideal candidate will play a critical role in enabling enterprise Agile delivery by designing scalable Jira solutions aligned with SAFe and organizational governance standards. This role requires strong technical administration skills, deep Agile knowledge, and the ability to partner closely with cross-functional stakeholders.

Key Responsibilities: Administer and optimize Jira Software, Jira Service Management, and Confluence Cloud across enterprise teams. Configure advanced workflows, schemes, dashboards, automations, and integrations aligned with SAFe and Agile standards. Manage user access, SSO, and security governance while ensuring compliance and audit readiness. Provide Tier 2/3 support, lead upgrades and change management, and partner with cross-functional stakeholders to drive platform adoption. Mentor junior admins and serve as the Atlassian SME.

Required Qualifications:

• 10+ years of experience as a Jira Administrator in enterprise Agile environments.
• Strong hands-on experience with Jira Cloud, Jira Service Management, and Confluence Cloud.
• Deep understanding of SAFe, Agile, and enterprise delivery models.
• Experience with Atlassian Access, SSO integrations, and identity management.
• Proven experience implementing Jira automation, integrations, and dashboards at scale.
• Excellent communication and stakeholder management skills.

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JPS-5216 / Jira Administrator

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