IT Specialist – Systems & Networking

Requirements

Must have:

– Active Top Secret clearance with SCI eligibility (TS/SCI) – At least 9 months of experience in a SAP or SCI environment within the last five years – 3+ years of relevant IT experience in a DoD setting – Proven experience in supporting an IT Help Desk and delivering customer service – Excellent communication and interpersonal skills tailored for a dynamic work environment

Responsibilities:

• Assist with PCs, hardware, wireless networking, and software installation, testing, configuration, and operations – Maintain documentation for workstations, network access, and systems – Conduct administration, scheduling, and configuration for Video Teleconference (VTC) systems – Provide support for network and client accounts, including creation and modification – Offer multi-tier Help Desk assistance, troubleshooting hardware and software problems – Implement upgrades, modifications, and configurations for hardware and software systems – Set up and support desktop and laptop configurations – Diagnose and resolve system anomalies – Prepare systems for operational deployment and assist in testing activities – Efficiently manage IT workflows and service tickets

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Company:

We are an established federal contractor seeking an Information Technology Specialist to enhance our skilled team supporting Department of Defense (DoD) operations. In this role, youll collaborate with experienced technicians on IT maintenance, troubleshooting, and configuration of various computer systems and peripherals. We offer a comprehensive benefits package including medical, dental, vision, and life insurance, flexible spending accounts, a 401(k) plan, paid time off, tuition reimbursement, and paid federal holidays. Join us to contribute significantly to our mission in a dynamic environment.