Spa Therapist

Relais & Châteaux Logo
Relais & Châteaux
Bala, GWYNEDD, United Kingdom
  • Construction
  • FullTime
  • Applications have closed

Company Description

Spa Therapist

Palé Hall, North Wales — New Spa & Gym Opening

A Rare Opportunity in a Remarkable Setting

Set against the stunning backdrop of Snowdonia National Park , Palé Hall is a destination for luxury and refined service. This historic Victorian mansion , home to 22 exquisite bedrooms , is at the start of a significant new chapter — with bold ambitions to become one of the UK’s leading country house hotels , renowned for fine dining and exceptional hospitality.

Why Palé Hall?

  • Work in one of the UK’s top Five Red Star country house hotels

  • Michelin Green Star and Michelin Key accolades — with more on the horizon

  • Supportive, inspiring environment with opportunities for career growth

  • Be part of a project with genuine ambition and creativity at its heart

📧 Ready to join us?

Send your CV to [email protected] to find out more.

🌐 Visit: www.palehall.co.uk

📸 Follow us: @palehallhotel on Instagram

Job Description

Role Overview

As a Spa Therapist at our brand-new Palé Hall Spa & Gym, you will deliver exceptional, personalised treatments while ensuring guests experience the highest standards of comfort, relaxation, and wellbeing. You will embody our values of professionalism, warmth, and excellence, playing a key role in shaping the reputation of our new wellness offering.

Key Responsibilities

  • Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.

  • Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.

  • Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.

  • Advise guests on aftercare, treatment benefits, and suitable home-care products.

  • Support spa reception and guest flow when required, ensuring smooth daily operations.

  • Uphold all health, safety, and sanitation regulations.

  • Assist with the opening and closing procedures for the spa and gym.

  • Maintain accurate treatment records and support the management team with stock control.

Qualifications

Requirements

  • Recognised Level 3 beauty or massage qualification (or equivalent).

  • Previous experience in a luxury spa or wellness environment is preferred.

  • Strong treatment skills with attention to detail and a genuine passion for holistic wellbeing.

  • Excellent communication, guest-care, and interpersonal skills.

  • Professional, calm, and well-presented, with the ability to work independently and as part of a team.

  • Commitment to maintaining exceptional standards of hygiene and service.

Additional Information

What We Offer

  • Competitive salary.

  • Share of gratuities.

  • Supportive and collaborative team environment.

  • Free on-site parking.

  • Relais & Châteaux and Pride of Britain discounted stays.

  • Opportunities for further training, development, and brand partnerships.

  • Access to the new spa and gym facilities.

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