Systems Engineer
Akkodis is seeking an Systems Engineer for a Contract job with a client in Urbana, MD. The ideal candidate must have strong experience in configuring and managing telephony systems, with deep expertise in Avaya PBX and Unified Communications environments.Rate Range: $35.88/hour to $37.88/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.Systems Engineer job responsibilities include:Establish and maintain voice and data networks by configuring features, interfaces, and integrations in alignment with industry standards.Activate and manage remote access tools for telephony systems.Verify service functionality through circuit testing, equipment reprogramming, and alarm validation; troubleshoot and resolve issues in collaboration with engineering teams.Document telecom network configurations, including diagrams and programming details.Maintain system integrity by diagnosing outages, testing backup procedures, and updating documentation.Administer Avaya phone systems, including call vector design, testing, troubleshooting, and voicemail management.Respond to and resolve Service Desk escalations related to voice adds, moves, and changes across Avaya, Uptivity, TASKE, and AWS Connect platforms.Desired Qualifications: Strong experience in configuring and managing telephony systems.Proficiency in Avaya Call Manager, System Manager, and Voicemail Systems.Hands-on experience with NICE Uptivity for call recording and screen capture.Exposure to Cisco, secure telephone, and video communication technologies.Experience administering Avaya Unified Communications environments.AWS Connect configuration and administration expertise.Competencies: Avaya Aura, BT Enterprise Telephony.Experience: 10+ years.Essential Skills: Avaya Voice Phone Telephony Systems Engineer.If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at .Pay Details: $35.88 to $37.88 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Akkodis