Client Success Manager
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Health insurance
- Training & development
Client Success Manager (Executive-Level | Hybrid Role)The #1 Trusted Swim School in Charleston is seeking an experienced, executive-level Client Success Manager to join our leadership team.This role requires a highly organized professional with proven administrative experience who will work very closely with the Director of Operations and CEO/Founder to oversee client experience, internal coordination, and day-to-day operational support. This is a hybrid position, combining remote administrative leadership with in-water swim instruction when needed.Key Responsibilities:
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Oversee and manage client registrations and onboarding
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Serve as a primary point of contact for families; answer phones and resolve issues professionally
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Provide direct administrative and operational support to the Director of Operations and CEO/Founder
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Coordinate closely with Swim Instructors to ensure smooth daily operations
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Maintain accurate records, schedules, and internal documentation
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Step into swim instruction and in-water support when needed (training provided if required)
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Uphold and represent the mission, values, and standards of LowCountry Swim School
Qualifications:
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Required: Prior administrative and executive support experience
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Strong leadership, communication, and decision-making skills
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Exceptional organization and time management abilities
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Comfortable working independently in a remote environment
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Confident, professional presence with families, staff, and leadership
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Swimming experience preferred; willingness to teach and be in the water required
Why Join LowCountry Swim School:
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Executive-level role with direct leadership collaboration
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Competitive salary with growth potential
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Supportive, high-energy, flip-flop-friendly culture
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Opportunity to make a meaningful impact in an inclusive community
Flexible work from home options available.
LowCountry Swim School