Technical Account Coordinator – Work From Home

We help companies transform customer and prospect data into revenue. Data is one of a company’s most important assets. Monetizing it to generate revenue and ROI is our expertise. Using a careful and customized approach based on your business goals, we offer database marketing’s Big Three — data, predictive analytics and platform solutions — to maximize customer relationships and boost revenue.

We are seeking a highly motivated Technical Account Coordinator to join our Virtual DBS team. This is a remote position that allows you to work from the comfort of your own home. As a Technical Account Coordinator, you will be responsible for providing technical support to our clients, managing account relationships, and ensuring customer satisfaction.

Responsibilities:

• Provide technical support to clients via phone, email, and chat
• Manage client accounts and relationships
• Coordinate with internal teams to resolve technical issues
• Ensure customer satisfaction and retention
• Assist with onboarding new clients

Qualifications:

• Bachelor’s degree in Computer Science or related field
• 2+ years of experience in technical support or account management
• Strong communication and interpersonal skills
• Ability to work independently and remotely
• Knowledge of CRM software and ticketing systems

The pay range for this role is:
32 – 36 USD per hour(Remote (San Antonio, Texas, US))