SFDC Developer
Title: SFDC Developer
Location: Atlanta, GA (Hybrid)
Type: Contract
Job Summary:
- We are looking for an experienced Salesforce Service Cloud Lead Developer to lead the design, development, and delivery of enterprise-grade CRM solutions on the Salesforce platform. The ideal candidate will combine strong technical expertise with leadership capabilities to guide a team of developers, collaborate with stakeholders, and ensure high-quality Service Cloud implementations aligned with business objectives.
Key Responsibilities:
- Lead end-to-end technical delivery of Salesforce Service Cloud projects – from requirement analysis to deployment and post-go-live support
- Architect scalable and high-performing Service Cloud solutions, leveraging core features such as Omni-Channel, Case Management, Knowledge, CTI, and Live Chat
- Provide technical leadership and mentorship to Salesforce developers and administrators
- Design and review Apex classes, LWC components, triggers, and integration frameworks to ensure adherence to Salesforce best practices and governance standards
- Define and enforce coding standards, design patterns, and DevOps practices (e.g., Git, Copado, Jenkins pipelines)
- Collaborate closely with functional consultants, business analysts, and architects to translate business needs into technical solutions
- Drive integration architecture between Salesforce and external systems using REST/SOAP APIs and middleware platforms (MuleSoft, Dell Boomi, Informatica, etc.)
- Ensure security compliance, data integrity, and performance optimization of Salesforce applications
- Participate in pre-sales discussions, solution estimation, and technical proposal development as needed
Required Skills & Qualifications
- Salesforce Certifications:
- Mandatory: Platform Developer I & II
- Preferred: Service Cloud Consultant, Application Architect, or System Architect
- Expert-level knowledge of Apex, LWC, SOQL, SOSL, REST/SOAP APIs
- Hands-on experience with Omni-Channel, Email-to-Case, Web-to-Case, Knowledge, and CTI integrations
- Strong understanding of Salesforce data model, security, sharing, and governor limits
- Experience leading onshore/offshore teams and managing multiple workstreams in parallel
- Familiarity with Agile/Scrum delivery frameworks
- Excellent communication, stakeholder management, and solution presentation skills
Preferred Qualifications:
- Experience with Einstein Bots, FSL (Field Service Lightning), or Salesforce Industries (Vlocity)
- Knowledge of CI/CD automation, DevOps, and Test-Driven Development (TDD) on Salesforce
- Experience in enterprise integrations involving large datasets and complex business logic
- Proven track record in mentoring teams, conducting code reviews, and ensuring technical excellence.