Associate Director of Information Technology, Infrastructure

Thank you for your interest in our employment opportunities. We invite you to apply to be a part of our dynamic team providing quality educational services throughout Southwest Washington, and other areas of the state. For more information review the NEOGOV andGeneral Responsibilities Under the general director of the Director of Information Technology, the Associate Director will be responsible for the daily operations of the ESD and contracted districts’ internal network, K-20, hardware support, technology support staff, and telecommunications. Those operations are delivered with excellent customer service. The Associate Director will also partner with the Director to create innovative services to support districts and the greater ESD mission.Salary:
The full salary range will be $114,732.80-$139.588.80. Offers are made at the beginning of the range.Assignment:
The position is full time, year round.A complete application will include: * Work history going back 10 years (if applicable)

At least three professional reference’s contact information
A Cover Letter expressing interest in the position
A Resume that reflects work experience listed on application
Proof of your degree.

First Review Date November 24thEssential Functions/Other FunctionsEssential Functions: * Assist the Director of Information Technology in the management, service delivery, innovation, and business development of the Information Technology (IT) department.

Manage internal technology service delivery, including inventory and replacement.
Maintain responsive and accountable services, with rapid response to internal and external clients and appropriate follow-through.
Manage internal and external client expectations and anticipate client needs, continually reviewing existing services in light of changing technology and designing appropriate new services in response to rapid changes in information.
Manage internal and external technology infrastructure design and support implementation of emerging technology, hardware and software acquisition and implementation that supports internal and external programs.
Ensure routine maintenance, updates, and monitoring of internal networks for agency and district clients.
Hire, supervise, and evaluate program staff.
Maintain secure infrastructure for the agency and district clients across all areas of cybersecurity.
Partner collaboratively with the ESD Educational Technology program.

Other Functions: * Participate in technology related activities to keep abreast of current trends.

Participate as an active member of the business services leadership team.
Other duties as assigned to support the success of the agency.

Minimum/Preferred Qualifications & SkillsMinimum Qualifications:

Bachelor’s degree OR five years of experience in the management of an Information Technology program.
Experience building and fostering partnerships including participation, facilitation, and negotiation of programs and services for technology users.
Experience in technology planning, deployment, and support in a public sector or non-profit environment.
Experience with server infrastructure such as Microsoft products and services including Windows, Windows Server, Exchange, Office, Hyper-V, and related hardware and technology support services.
Experience with network infrastructure such as Aruba, Palo Alto, and Cisco.
Experience creating new business opportunities, developing and promoting new products or services, and creating value-added services.

Preferred Qualifications: * Successful experience in an educational service agency.

Masters degree in Information Technology, Business Administration or related field.
Knowledge of Wired and Wireless Local and Wide Area Networks, including BGP.
Public K12 experience and technology programs such as eRate.
A broad knowledge of existing and emerging technologies.
Ability to apply thinking, analytical and problem solving skills, collaboration and persuasion, creative solutions, as well as an orientation towards clients and achieving results.
Ability to communicate openly and effectively at all levels within the organization and with various audiences.

Working Conditions/Employment RequirementsWorking Conditions * Requires frequent travel.

May be required to work flexible hours to meet deadlines.
Office environment.
Able to operate keyboard to accomplish required tasks.
Frequent sitting, stooping/bending, lifting/carrying up to 30 lbs.

Employment Requirements – ESD job offer is contingent upon satisfying the following: * Successful completion of a criminal history check through the Washington State Patrol.Notice of Non-Discrimination
ESD 112 does not discriminate in any programs or activities on the basis of race, religion, creed, color, sex, national origin, marital status, sexual orientation, gender expression or identity, age, honorably discharged veteran or military status, the presence of any sensory, mental, or physical disability, or the use of a trained guide dog or service animal by a disabled person. The following individuals have been designated to handle questions and complaints of alleged discrimination:

Civil Rights compliance Officer: Melissa Kreuder, 360-952-3328,
Title IX Compliance Officer: Wendy Niehaus, 360-952-3574,
ADA/504 Compliance Officer: Jeffrey Niess, 360-952-3529,

The above information will be provided in the appropriate language for persons with limited English language skills by contacting the ESD at 360-750-7500.We provide a professional yet family-friendly work environment. To that end, our benefits are designed to meet the individual needs of our employees and their families. Full-Time or Part-Time positions working at least 17.5 hours per week are eligible for our standard package of benefits; retirement, medical, dental, and vision insurance offered at affordable premiums, we also offer a 25% discount on child care at ECE Child Care centers, tuition reimbursement, credit union membership, an employee assistance program, and much more!Part-time positions working less than 17.5 hours per week or Temporary positions are not eligible for health benefits or paid leave. Eligibility for retirement is based on length of assignment.For details please visit: for a summary of the Benefits of Employment.01Do you have a bachelor’s degree OR five years of experience in the management of an Information Technology program?

02Do you have experience building and fostering partnerships including participation, facilitation, and negotiation of programs and services for technology users?

03Do you have experience in technology planning, deployment, and support in a public sector or non-profit environment?

04Do you have experience with server infrastructure such as Microsoft products and services including Windows, Windows Server, Exchange, Office, Hyper-V, and related hardware and technology support services?

05Do you have experience with network infrastructure such as Aruba, Palo Alto, and Cisco?

06Do you have experience creating new business opportunities, developing and promoting new products or services, and creating value-added services?

07Are you eligible for lawful employment in the U.S.? Proof of citizenship or legal right to work and identity will be required after hire.

08APPLICANT DECLARATION: Selecting YES authorizes the employer to conduct a background investigation and authorizes the release of information in connection with this application for employment. This investigation may include such information as criminal or civil convictions, driving records, previous employers and educational institutions, electronic/phone personal or professional references, and other appropriate sources.
Selecting YES indicates you waive your right of access to such information, and without limitation, hereby release the employer and the reference sources from any liability in connection with its release or use. This release includes the sources cited above and specific examples as follows: The Washington State Patrol (WSP), information from the Federal Bureau of Investigation (FBI) of either data on all criminal convictions or certification that no data on criminal convictions is maintained, information from OSPI, the Washington or other State Departments of Social and Health Services and any locality to which they may refer for release of information pertaining to any findings of child abuse or neglect investigations involving you.
Selecting YES certifies under the penalty of perjury under the laws of the State of Washington that you have made true, correct and complete answers and statements on this application in the knowledge that they may be relied upon in considering your application. If the information provided or answer(s) to any questions on the application change prior to your being hired, you understand that you must immediately notify the employer. You understand that any omission, falsely answered statement made by you on this application, or any supplement to it will be sufficient grounds for failure to employ you or for your discharge should you become employed.
Selecting YES indicates that you understand that you may be subject to Washington State Patrol (WSP) and FBI fingerprint background checks.

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