[Remote] Staff, Advanced Analytics, Payments Insights

Note: The job is a remote job and is open to candidates in USA. Airbnb is a global platform that connects hosts and guests, and they are seeking a Staff Analyst for Advanced Analytics in Risk Insights. This role involves defining analytics strategy and collaborating with various teams to enhance risk capabilities and ensure safe payment processing.

Responsibilities

• Generating risk and compliance analytics reports that provide insights to the right audience at the right time
• Analyzing risk and compliance data for insights and performance evaluation
• Provide regular updates and reports to management and stakeholders
• Assist with analyzing risk performance and health, triaging the issue, and provide recommendation on the best course solution and optimization
• You will collaborate on Payments teams, including both payin and payout processing to ensure smooth end to end execution.
• Assist with initiatives to optimize the end-to-end payments journey by identifying pain points, friction areas, and improvement opportunities
• Collaborate with driving Host and Guest advocacy to enhance payment experience, amplifying voices and addressing concerns with impactful and measurable results
• Assist with building new payment strategies to balance financial risk and experience for different seller segments by utilizing advanced data analytics, both internal and external, to inform strategic decision-making
• Stay abreast of industry trends, emerging technologies, and regulatory changes in the payments landscape. Proactively identify opportunities for innovation
• Oversee the day to day operations in partnership with finance
• Ensure accurate and efficient handling of payments transaction
• Monitor payment trends, identify areas for improvement and implement strategies to optimize payments processing.
• Ability to narrate a story for what problem you’re solving for and the vision you’re going after, combined with the capacity to dive into minute details
• Provide guidance to platform to maintain a robust and reliable payments infrastructure, contributing to the overall financial health of the business
• A subject matter expert on payments risk detection, Machine Learning and AI providing guidance and support to internal teams and partners.

Skills

• 10+ years of industry experience in business analytics and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research)
• Excellent problem-solving, organizational, analytical, and influencing skills
• Have experience supporting Payments team and/or have worked closely
• Expert skills in SQL and expert in at least one programming language for data analysis (Python or R)
• Experience with non-experimental causal inference methods, experimentation and machine learning techniques, ideally in a multi-sided platform setting
• Working knowledge of schema design and high-dimensional data modeling (ETL framework like Airflow)
• Ability to work under conditions of ambiguity in a fast-growth, sometimes uncertain and complex environment – comfortable acting with minimal planning, direction, and supervision
• Prior experience working with Payments Risk including Machine Learning, Transaction Risk
• Experience leading complex projects, leveraging ML, operations, and external vendors
• Technical chops as a data scientist or analyst
• Growth mindset that effectively balances the need to protect the community with the need to grow the community
• Global perspective and experience with global payment programs and global teams
• Operations: experience working with operations teams, making smart investments in tools and workflow processes to scale up the team
• Strong sense of urgency for and commitment to Airbnb’s mission of belonging
• Fintech experience strongly preferred, experience collaborating with external auditors

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits

Company Overview

• Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.airbnb.com.

• Company H1B Sponsorship

• Airbnb has a track record of offering H1B sponsorships, with 108 in 2025, 176 in 2024, 160 in 2023, 270 in 2022, 250 in 2021, 274 in 2020. Please note that this does not guarantee sponsorship for this specific role.