At Intelcia, a successful global player for 20 years, we ensure the conditions to attract, welcome and develop talent in a culture of membership, positive, and inspiring continuous progress!

Are you passionate about helping others and solving technical challenges with agility and precision?

Join our fast-growing outsourcing and technology team, supporting candidates applying for EU roles who complete their assessments on a dedicated online platform.

What You’ll Do

• Provide technical assistance via WhatsApp and voice calls in English and French.

• Help users troubleshoot and configure cameras, voice settings, and browsers.

• Guide candidates through technical issues during their online testing process.

• Diagnose and resolve errors quickly and effectively, ensuring a smooth user experience.

• Document recurring issues and contribute to continuous process improvement.

What We’re Looking For

• Fluent or bilingual English and French speaker (spoken and written).

• Excellent communication skills and a solution-focused mindset.

• Strong technical aptitude and the ability to navigate web tools and configurations.

• Agility and precision in diagnosing and resolving issues.

• Previous experience in technical support or customer service is a plus.

What We Offer

• A young, dynamic and informal environment that values innovation and personal growth.

• Opportunity to work in a fast-paced international project with real impact.

• Ongoing training and development to strengthen your technical and communication skills.

• Career progression opportunities within a rapidly growing tech organization.

Intelcia #ProudtobeIN #WeDreamWeCareWeDo #BeGreatTogether

The personal data received is analysed in accordance with the General Data Protection Regulation (GDPR) and is used exclusively for the recruitment and selection process.