Customer Relations Representative – State Farm Agent Team Member

Benefits:

• Competitive salary
• Paid time off
• Bonus based on performance
• Opportunity for advancement
• Training & development

Job Posting: In-Book Sales Representative — Heather Taylor State Farm AgentAre you a charismatic, conversational, and goal-driven individual passionate about building lasting relationships and helping clients protect what matters most? Join our dynamic Heather Taylor State Farm agency as an In-Book Sales Representative and play a pivotal role in nurturing and growing our valued client base!Key Responsibilities:

• Manage and nurture relationships with existing State Farm customers (in-book clients) to ensure high satisfaction and retention.
• Proactively contact clients for policy renewals, reviews, and updates.
• Identify cross-selling opportunities and present additional products such as auto, home, life insurance, and financial services.
• Provide excellent customer service by responding promptly to client inquiries, claims assistance, and policy adjustments.
• Collaborate with the agent and team members to achieve sales goals and agency growth.
• Maintain accurate and up-to-date client records using State Farm’s management systems.
• Assist with onboarding new clients by supporting the agent in the sales process when needed.
• Stay informed on State Farm products, promotions, and industry trends to best serve clients.
• Participate in team meetings, training, and professional development initiatives.

What We’re Looking For:

• A charismatic communicator who connects effortlessly and builds trust.
• A property & casualty, life & health licensed individual.
• Conversational skills that make clients feel heard and valued.
• Goal-driven mindset with a passion for sales and client satisfaction.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively within a team environment.
• Previous experience in insurance sales or customer service is a plus but not required.

Why Join Us?

• Be part of a reputable brand that values relationships and integrity.
• Opportunities for professional growth and continuous learning.
• Supportive team culture focused on success and collaboration.
• Competitive compensation and benefits.

If you’re ready to leverage your interpersonal skills and drive to make a meaningful impact in clients’ lives, apply today to become an integral part of our Heather Taylor State Farm family!

State Farm