Receptionist – State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Competitive salary
• Training & development

ROLE DESCRIPTION:
Rachael Spoon State Farm is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist/Office Coordinator.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive, fast-paced role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on client needs.
• Support the Agent and team with various administrative tasks, projects, social media and marketing.
• Handle many competing demands simultaneously.

Qualifications:

• Previous experience in a customer service and/or office coordinator role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Computer skills including Microsoft Office and CRM systems.

State Farm