Unified Communications Engineer- Cisco

Judge Group, Inc. Logo
Judge Group, Inc.
Tucson, AZ, United States
  • Engineering
  • Applications have closed

Location: Tucson, AZ

Salary: Negotiable

Description: Title: Unified Communications Engineer- Cisco
Location: Tuscon, AZ

Hybrid: Not Ideally

Rate : 50-75/hr

Contract: Yes

Convert to Perm: Yes, Possible

Onsite in Tuscon, AZ: Yes

Contact: Brian Merin ; ;

We are looking for a Voice Engineer to oversee migrations, deployment, and support of enterprise voice and contact center systems, with deep expertise in Cisco Unified Communications Manager (CUCM). This role will support voice initiatives and ensure high availability and performance of voice infrastructure across the organization.

Key Responsibilities:

  • Design, implement, and manage Cisco voice infrastructure including CUCM, Unity Connection, UCCX/UCCE, and related components.
  • Lead contact center technology initiatives, ensuring seamless integration with CRM and workforce management platforms.
  • Provide technical leadership for voice projects, mentoring junior engineers and collaborating with cross-functional teams.
  • Monitor system performance, troubleshoot complex issues, and drive continuous improvement.
  • Ensure compliance with security, regulatory, and operational standards.

Qualifications:

  • 8 years of experience in enterprise voice engineering, with 5 years focused on Cisco voice technologies.
  • Proven expertise in CUCM, SIP, QoS, and voice gateway configuration.
  • Experience with contact center platforms and integrations.
  • Strong leadership, communication, and project management skills.

Contact: Brian Merin ; ;

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively “Judge”) to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge’s Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!

Apply for job