System Support Engineer
Hansen Talent Group is seeking a System Support Engineerresponsible for designing, implementing, and supporting enterprise server and security infrastructure. This role oversees system operations, enterprise Active Directory environments, and identity/access functions while driving key infrastructure projects and ensuring strong cybersecurity practices. This role is hybrid requiring 3 days/week onsite.
What You ll Do
*** Design, implement, and administer systems and security infrastructure across client-server environments.
- Lead server-related projects, including building new environments, migrating existing environments, and deploying full Active Directory infrastructures.
- Monitor, patch, tune, and upgrade systems, including Microsoft Windows Servers and Office365/Exchange.
- Oversee enterprise Active Directory/Entra ID environments including installation, configuration, IAM support, and global policy development.
- Manage identity and access functions: user account creation/deactivation, permission provisioning, and group policy assignments.
- Prioritize and assign work tasks and support tickets; manage incoming workload for the team.
- Support system storage, backup management, and disaster recovery processes.
- Develop automation scripts using PowerShell and/or Python.
- Lead emergency response efforts and disaster recovery activities.
- Address CVE threats and maintain required cybersecurity controls.
- Collaborate with vendors and clients to meet project requirements and deliver technical solutions.
- Develop and maintain technical system support documentation.**
What You Need
**Required Technologies:**
*** Entra ID
- Active Directory
- Okta
- RSA
- Secret Server
- Windows Server administration**
****Preferred / Nice to Have:****
***** Quest RMAD
- Venafi
- UserLock
- ADHQ
- PowerShell and/or Python scripting